Sales Manager
Permanent contract
Possible full remote
Education: Not specified
Experience: > 5 years
This position was filled!
Who are they?
At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍
If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints at customer support.
Shipup is a SaaS company that tracks in real-time the orders and deliveries of online retailers in order to create a seamless, branded, and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).
Today it’s a 60 people company that envisions a world where brands keep their promises along the entire customer journey.
In 2022: Shipup announces that Global Blue has acquired a majority stake in the company while staying an independent structure.
Rencontrez Quentin, CTO, CPO & Co-fondateur
Job description
We are seeking a Sales Manager to join our growing team and lead a team of 4 Account Executives in driving sales growth in Europe. The ideal candidate will have a proven track record of sales success, as well as experience managing and coaching sales teams.
Your Missions
Build and manage a high-performing team of 4 Account Executives, providing coaching and guidance to help them meet or exceed their sales targets.
Develop and implement a sales strategy for Shipup’s expansion into the European markets, particularly UK-I, France, and the Nordics. This includes identifying key target accounts and building relationships with key decision-makers.
Manage the sales pipeline and ensure accurate forecasting and reporting of sales metrics and KPIs.
Work cross-functionally with marketing, product, and customer success teams to ensure alignment on sales goals and priorities.
Continuously analyze and optimize the sales process to improve efficiency and effectiveness, including implementing new tools and technologies where appropriate.
Represent Shipup at trade shows, conferences, and other events as needed.
Meet our AE Team
Preferred experience
You could be a good fit if
5+ years of experience in B2B sales, with a track record of exceeding sales targets and building strong customer relationships.
2+ years of experience managing and coaching sales teams, focusing on driving performance and growth.
Experience in the SaaS e-commerce market, particularly in the UK-I markets preferred.
Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
Fluency in English, and ideally in French and/or one other European language.
What you’ll get…
🌍 International environment: we acknowledge our differences and celebrate them. D&I in our place of work is something we require every employee to champion.
🧸 People-centric company: A team where everyone cares about one another: We’re very proud of being a great place to work. Read what our employees are saying about us on Glassdoor! (100% of reviews would recommend it to a friend)✨
🏅 Have a strong impact
🇺🇸 Opportunities to come to New York
⛷ Every year we organize amazing company-wide off-sites in Europe to strengthen our social ties.
🍰🍾 Weekly events: lunches, dinners, drinks, parties…
Recruitment process
☎️ 30 to 45 min l Screening interview with Angélique, our Talent Acquisition Manager
To better understand your career plan and answer any of your questions
📝 01:15 l Technical interview with a case study exercise to prepare for with Amine, our VP Sales
☕️ 01:15l Motivational interviewand personality test (Assessfirst) with Amine and Romain, our CEO
🥗🍻Culture fit
💞 Reference check
Questions and answers about the job