Shipup

  • AdTech / MarTech, E-commerce, Logistics, SaaS / Cloud Services
  • Paris, Brooklyn
  • View website

Our Vision

  • Our vision is to create the best post-purchase experience for eCommerce brands globally.

    Our unique and multi-cultural teams extend throughout our 2 offices - Paris & NYC have one thing in common: Customer Experience Obsession!

Our vision is to create the best post-purchase experience for eCommerce brands globally.

Our unique and multi-cultural teams extend throughout our 2 offices - Paris & NYC have one thing in common: Customer Experience Obsession!

Our Values

  • From a 3 person company to a scale-up of 50+ people, all of our coworkers share five values.
From a 3 person company to a scale-up of 50+ people, all of our coworkers share five values.

From a 3 person company to a scale-up of 50+ people, all of our coworkers share five values.

  • ✊ Ownership

Taking Ownership means feeling completely responsible for our goals—and this is something all of Shipup adheres to! We believe that every single one of us needs to feel accountable for the results of their work. This creates a state of complete trust in each other!

  • 💡 Initiative

Our teams' are founded on pushing each other to take initiative. Today, we constantly take action without being told what to do and come up with solutions to problems!

  • 👨‍👦 Empowerment

We truly want all of our employees to succeed. Thus, we provide everything and anything they need to thrive! We also encourage everyone to take action and more importantly, we support them if they make mistakes.

  • 🧸 Caring

One of Shipup's priorities is to impose a culture of care on a daily basis. We not only care about our co-workers, but we deeply care for our customers and the customers of our customers! Our whole product is based on how much a company cares for its clients, and we love it!

  • 🏋️‍ Ambition

Our team always sees the bigger picture! We have a strong desire and determination to succeed.

If you want to read what our employees are saying about us on Glassdoor ! ✨

Follow them!

Presentation

At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍

If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints at customer support.

Shipup is a SaaS company that tracks in real-time the orders and deliveries of online retailers in order to create a seamless, branded, and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.

The company has been created at the end of 2016 by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.

Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).

June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.

What they are looking for

Shipup is looking for new talent who can work autonomously and want to be the master of their craft - from A to Z. Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.

Joining Shipup is also to believe and share their values, 100% :

  • First and foremost: care for others
  • Be ambitious for yourself and for the team
  • Be the owner of your field
  • Empower your colleagues
  • Take initiatives

Good to know

Working at Shipup means :

  • Collaborating daily with C-levels from the most well known brands in Europe and North America.
  • Enjoying an international environment with non-French speaking colleagues.
  • Living the adventure of a growing startup : a 6m€ series A announced in june 2020 to open an office in New York and recruit massively
  • Benefiting from incredible off-sites (Corsica, Cap Ferret, Val d'Isère, Marrakech, Sicily...) not to mention restaurants, drinks, and nights out...
  • Being able to work from home every Thursday and Friday

Embed this profile on your website