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Internship: Customer Success Manager - Southern Europe (M/F/D)

Internship(4 to 6 months)
Paris
Salary: Not specified
Starting date: January 07, 2023
No remote work

Shippeo
Shippeo

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The position

Job description

Starting from: ASAP
Duration: 6 months
Salary: between 1000 and 1400€, related to background
Languages: French and English
Location: Paris office. Working partially remotely is possible (to be discussed with the manager)
A permanent position may be offered after the internship (depending on performance)

Job Description:

As a Customer Success Manager intern (South Europe) and under the responsibility of our Customer Success Manager, you will :
👑 Play a key role in assuring the quality of the solution for your portfolio of clients by supporting them in the implementation of Shippeo.

You will also be in charge of specifying customer’s needs related to the platform and attending to Steering Committees to share deployment progress (on and off-premises)

📈 Have the opportunity to interact and get to know better other departments (regular communication with Shippeo’s product team is necessary)

🔥 Develop your organization and coordination skills by:

  • Researching and reporting activities
  • Structuring, managing, and following up on the actions taken towards clients and Shippeo’s internal teams.
  • Regularly coordinating with other teams in order to ensure the good progress of developments.

Preferred experience

🏆 You are our next Shippian if:

  • You are doing in your final year of Bachelor or Master Degree, preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program
  • You are fluent in French (mandatory) and English (a third European language is a +)
  • You are autonomous in your work and you can multitask
  • You have good analytical skills and you can handle daily requests from clients
  • You have good interpersonal skillsYou are rigorous, structured and concise
  • You have good communication skills (written as well as spoken)
  • You are ambitious, a leader, and ready to take responsibilities in a start-up ready to revolutionize a whole sector

What we offer:

  • Perfect timing to join Shippeo as we’re experiencing fast growth in Europe!
  • An entrepreneurial environment with a lot of autonomy and responsibilities
  • A strong team spirit within an inspirational and multi-cultural team consisting of truly smart and highly motivated people
  • Plenty of offsites, weekly beers and team parties

🏆 We have 4 values at Shippeo that are embodied by each Shippian:

  • Ambition → Do not give up any challenge for Shippeo to become a global leader
  • Commitment → To be demanding in order to achieve exceptional customer satisfaction
  • Team Spirit → Foster teamwork with respect in a relaxed atmosphere
  • Simplicity → Stay simple in our behavior and solution

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