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Carrier Onboarding Manager (Italian-speaking)

Permanent contract
Paris
Salary: Not specified
No remote work
Experience: > 1 year
Education: BAC+3

Shippeo
Shippeo

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The position

Job description

Member of the Operations team, the Carrier Onboarding Manager is responsible of onboarding carriers on Shippeo and owns the relationship with his portfolio of onboarded carriers.

Your responsibilities will include:

  • Onboard carriers to the platform - present the solution, convince decision-makers to implement and lead the integration
  • Define individualized technical solutions with carriers, lead technical specifications and monitor the delivery of integrations as planned and designed
  • Build and maintain strategic relationships with key carriers accounts by meeting management teams and developing a deep understanding of their operations and technical structures
  • Maintain a regular contact with your carriers accounts to ensure compliance with customers projects and build use-cases that shade light on the benefits Shippeo brought to your carriers organizations
  • Work closely with the rest of the Operations team to execute all carrier onboarding-related activities
  • Maintain CRM and reporting tools up-to-date

Preferred experience

  • 1 year+ of experience working in a Business Development, Account Management or Support position, ideally in the B2B software sector
  • Outstanding communication and negotiation skills
  • You know what an API and a JSON are
  • Excellent ability to multi-task and prioritize workload in a fast-paced environment
  • Ability to work independently, proactively step up and propose improvements
  • Full professional proficiency in (1) Italian and (2) English - a third european language is a strong advantage

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