This position is no longer available.

Banking Operations Officer Payments (SEPA / SWIFT)

Permanent contract
Paris
Salary: Not specified
No remote work
Experience: > 2 years

Qonto
Qonto

Interested in this job?

Questions and answers about the job

The position

Job description

Our mission? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product, so if you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch!

Our journey: Alexandre and Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 350,000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1000+ Qontoers. We also made it to the Top 3 of LinkedIn Top Startups France!

Our values:

Ambition | We tackle big challenges. No matter what.

Teamwork | We create momentum by working together, at the same speed.

Mastery | We pursue excellence through continuous learning. We face challenges with humility. Every day.

Integrity | We're open. We're honest. And we earn the trust of our clients and each other.

You can find out more about the Qonto Way here.

Our beliefs: Diversity brings success. We actively recruit people from a range of backgrounds, employ inclusive hiring techniques; and work with our external partners to continually increase and improve our DEI initiatives. As a result, we obtained a rating of 89/100 in 2022 for the annual Index of professional equality and are happy to say that 44% of our teams are women.

As a Back Office (BO) Officer Payments, you will join the Banking Operations team. You will join a team of 30+ other Banking Operations Officers.

More precisely, you will join a team of 6 people (and counting!) specialized in SEPA /SWIFT subjects, under the supervision of Hanna, our Lead Banking Operations Sepa & Swift.

At Qonto, the BO Officer Payment covers a key role since he makes sure that all payment flows are processed for our clients. The team works mainly in 3 areas:

• Sepa Credit Transfers

• Sepa Direct debit

• International transfers (Swift)

👩‍💻🧑‍💻 As a Banking Operations Officer SEPA/SWIFT at Qonto, you will:

Answer customer emails to help them in the regularization of their acts;

Handle alerts and interact with our different partners;

Ensure the proper execution of customer payment transactions (SEPA, SWIFT).

🤔 What you can expect

A clear career path to progress professionally;

An interesting international environment with teammates from around the world;

A supportive team that helps each other to be the best they can be;

New ways of working and continuous improvement methods;

Cross-functional teamwork (with AML/CFT, Product, Customer Success & OPS Engineer).

🤝 About your future Manager

Her background? After a few years in a famous Swedish traditional bank, Hanna joined Qonto as Banking Operations Officer (SEPA /SWIFT), and has become Lead of Banking Operations (SEPA /SWIFT).

What can she bring to you? SEPA/SWIFT knowledge, and organization methods to become an expert in Banking Operations. She will work closely with her team, and make sure they have room to improve in their daily work.

🏅 About You

Experience: You have a first 6 months of experience in a payment or banking environment;

Mastery: You like to optimize internal processes to respond better and reactively to our customers;

Communication: You have strong oral and written communication skills. You’re not afraid to communicate with clients;

Analytical mind & rigour: You have well-honed organizational and analytical skills to quickly elaborate on key findings, form opinions, and make decisions;

Curious mindset: You are intellectually curious, open-minded, adaptable, a fast learner, and excited by a dynamic startup environment;

Languages: You have perfect written and oral French and a good level of English.

Qonto is an open-minded company. Don’t tick all the boxes? Apply and we’ll let you know if we think you could fit the role. You never know ☺️

🎁 Perks

A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed.

- A central fully-renovated building in Paris with WeWork services

- Monthly team events

- Tailor-made Remote Policy

- 25 days of paid leave + 5 Qonto days or 25 days of paid leave + 10 RTT +/-

- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities

- A Swile lunch card: 50% covered

- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners

💪 Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average our process lasts 20 working days and offers usually follow within 48 hours 🤞

Thank you for considering joining Qonto. We cannot wait to learn more about you!

One last thing. We recently raised 486M€ in our Series D to ensure we keep growing safely, despite the current economic environment looking a bit gloomy. We revealed our plans for the future here.

To learn more about us:

Qonto's Blog | Les Échos I ChallengesForbes

Want to know more?

These job openings might interest you!

These companies are also recruiting for the position of “Management Consulting”.