You can find out more about the Qonto Way here.

Our beliefs: Our goal at Qonto is to create a warm and welcoming environment where individuals from all walks of life can truly thrive. We've gone above and beyond to ensure that every applicant is evaluated solely based on their skills and potential, rather than their gender, ethnicity, age, (dis)ability, or any other irrelevant factor. Our team consists of 49% international individuals, with 44% women and 20% parents. With this diversity, we are a powerful force! Join us in our mission to build a workplace that celebrates diversity and embraces individuality. Discover the steps we took to create a discrimination-free hiring process.

Our career track: At Qonto, we cherish your unique skills, breaking away from conventional labels like "senior" or "director," and instead, offering personalized career tracks and expertise levels from 1 to 9 that truly celebrate your impact!

As a Backing Operations Officer (Juridical Department) 🇮🇹, you will join our international Banking Operations team of 15 people (and counting!), under the supervision of Martina, our Lead Banking Operations (Juridical🇮🇹).

Join us as Banking Operations Officer at Qonto, to help us handle sensitive operations related to our customers and initiate legal processes for our Italian market.

At Qonto, Banking Operations cover a key role, working on administrative tasks. You will handle sensitive operations related to Qonto's customers and initiate legal processes for our Italian market.

👩‍💻🧑‍💻 As a Back-Office Officer at Qonto, you will:

• Manage collective procedures (liquidation and redress), enforcement (SATD and bailiff seizure), and inheritance procedures.

• Notify customers by email to help them in the regularization of their acts.

• Handle account closings.

• Create and provide circular letters to external auditors.

• Develop and update the processes on a daily basis.

🤔 What you can expect

• International team & multicultural environment

• Hyper-growth context

• Cross-functional teamwork (with Risk, AML/CFT, Customer Success & legal teams)

•Making an impact on Qonto’s banking operations and establishing us as the leading European business finance solution.

🤝 About your future manager

•Their background? Martina kick-started her career at ManoMano where she dedicated three years honing her experience in customer service and back-office operations. Joining Qonto over two and a half years ago, Martina was the first to be hired for the Italian market within the BO juridical team, contributing to the improvement and updating of all the procedures used daily.

•What do they bring to the team? Together with the other leads in the team, Martina ensures that each team member receives the necessary training to carry out their work independently. She oversees that the communication level is sufficient to guarantee a high standard of quality and that each team member can evolve professionally according to their strengths. Additionally, Martina serves as the point of contact for cross-team projects.

🏅 About You

• Experience: You have a first experience related to administrative, legal, or banking operations.

• Mastery: You like to optimize internal processes to respond better and reactively to our customers.

• Teamwork: You are familiar with working with cross-functional teams.

• Analytical mind & rigor: You have well-honed organizational and analytical skills to quickly elaborate key findings, form opinions and make decisions.

• Curious mindset: You are intellectually curious, open-minded, adaptable, a fast learner, and excited by a dynamic startup environment.

• Languages: You have an excellent command of Italian, English, and French, both written and spoken.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along. 

🎁 Perks

A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed.

- A central fully-renovated building in Paris with WeWork services

- Monthly team events

- Tailor-made remote work policy depending on the job you apply for

- 25 days of paid leave + 5 Qonto days or 25 days of paid leave + 10 RTT +/-

- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities

- A Swile lunch card: 50% covered

- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners

💪 Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average our process lasts 20 working days and offers usually follow within 48 hours 🤞

To learn more about us:

Qonto's Blog | Les Échos I Challenges | Forbes

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