This position is no longer available.

Technical Writer

Permanent contract
Paris
Salary: Not specified
No remote work

PrestaShop
PrestaShop

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The position

Job description

You will join the new Content team, within the Design Team.

We believe that consistent, clear, and useful content is key to a well-designed user experience.

✅ The Content team will be in charge of:

  • Creating user-oriented content
  • Creating, implementing, and educating people to ensure the application of content guidelines and processes
  • Conducting content-focused research and testing in collaboration with Product Designers and Product Managers
  • 📌 Your missions:

  • Turn complex concepts into clear, engaging, and optimized (SEO) content .
  • Evaluate and improve current documentation.
  • Work on different tools (GitHub, Zendesk, ...) and be able to have a macro vision of those tools with integrations for internationalization, translation, etc. You will work on optimizing the current workflows with many other teams.
  • Work with Product Managers, the Care team, and developers to produce and maintain world-class documentation, including articles for the Help Center, set up guides, etc.
  • As maintaining consistency is essential, you will refer to our Content style guide. You will also contribute to our content guidelines and make sure the team is following them.
  • 🤩 About you:

  • You have a degree in technical writing or another relevant field
  • You have 2-4 years of experience as a technical writer
  • You are fluent in French and English
  • You have a keen eye for details and great writing skills
  • You master the basics of SEO
  • You can turn complex concepts into clear and concise messages
  • You have the ability to work hands-on with cross-functional teams
  • Working in a tech environment and on development tools doesn’t scare you.
  • You have a curiosity for tools, integrations, apps, etc.
  • You love to understand how other teams work and take their needs into account - You like to test new solutions, workflows, etc.
  • 🙌 Recruitment process

  • Please submit sample articles that have been published within the past three years. Older samples will also be accepted only if accompanied by more recent work.
  • Call with our Talent Acquisition
  • Use Case to prepare and present to the team
  • Meet our VP Product Design
  • HR final interview
  • 🤩 PrestaShop c'est aussi :

    🌎 Une politique de télétravail flexible, incluant une participation pour s'équiper, un budget déplacement pour les gens hors d'Ile de France ainsi que la location d'espaces de co-working

    🏤 De supers bureaux WeWork au coeur de Paris : boissons/snacks gratuits, accès au rooftop, flex office...

    🍜 Une carte Swile que tu peux utiliser pour le déjeuner

    🚆 La prise en charge des frais de transport à 50% // Budget mensuel de 450€ pour les personnes basées hors d’Ile de France

     💊 La mutuelle prise en charge à 60% par PrestaShop

     🌴 8 RTT annuels, en plus des 25 jours de congés

    🏀 Des activités sportives organisées régulièrement ainsi qu'un abonnement à Gymlib

    Rejoindre la PrestaCrew, c’est rejoindre une équipe composée de profils, d’expériences, et de nationalités très variées. L’engagement envers la communauté PrestaShop, l’audace et l’inclusivité font partie des valeurs que nous portons et défendons au quotidien.

    Travailler chez PrestaShop, c'est façonner le e-commerce de demain !

    Want to know more?