As an Operations Excellence Intern, you will join our Ops Excellence team, a team that works on cross-functional topics at the heart of OVRSEA’s strategy and in direct collaboration with Brieuc, our Chief Operations Officer (COO) and co-founder.

The Ops Excellence team supports our two operational teams : the Operation Management Team, in charge of the shipment orchestration, and the Supply Team in charge of empowering Ovrsea’s network of partners & suppliers. Our mission is based on three key pillars:

👉 Operational strategy : performance analysis, customer portfolio reviews customer portfolio reviews from an operational perspective, definition of new operational requirements.

👉 Optimization and automation of operations : implementation of processes, tools and product features to streamline operations

👉 Supporting the growth of the Operations teams : structuring teams, continuous improvement of training, supporting Team Leaders in managing their teams and projects.

This is both a strategic and operational position that mixes data, operations and product issues. It will allow you to collaborate with different teams on various projects that are crucial to support OVRSEA’s hypergrowth.

Your role

Monitoring the performance of operational teams (30%)

• Data modelling to monitor team performance
• In-depth data analysis to identify areas for improvement and maximise service quality and/or productivity
• Implementation of new KPIs and required data feedback with the Tech team
• Organisation of training and monitoring of the development of newcomers’ skills

Operational strategy (20%)

• Definition of new operational needs in collaboration with the Sales team
• Adaptation of the Operations organisation to internationalisation
• Regular review of ops client portfolios and associated processes to improve the client experience

Project management (50%)

• End-to-end management (opportunity identification, framing/breakdown, prioritisation, orchestration and monitoring) of structuring projects aimed at improving our productivity or service quality.

Example of projects :

• Automation of the various stages of the process of sending instruction emails to our suppliers (selection and filling in of the template, choice of recipient, inclusion of documents to be attached, definition of “triggers” and constraints for automatic sending)
• Integration of new actors on the platform (customs, international agents)
• Acceleration of the invoicing process for our clients (optimisation of the invoice referencing process, verification of amounts, allocation of files to be invoiced, monitoring of files in dispute)
• Reorganisation of the operations department to better meet the needs of the business and our clients

🎁What you will find at Ovrsea ?

• The opportunity to join one of the French Tech nuggets 🐓in hyper-growth, to participate in an incredible human adventure and in the revolution of international transport
• You have the opportunity to immerse yourself in the growth challenges of a start-up by working on cross-functional missions in direct connection with a founder
• You have the opportunity to work independently on various projects in collaboration with other teams (Ops, Tech, Product) with a high degree of responsibility
• You will join a team of talented people who all share a strong team identity: analytical spirit, quality of execution and willingness to learn
• A unique working environment at the foot of Montmartre ! 🕌
• Team bonus (intéressement)
• 50% of your transportation costs covered
• One day of paid leave per month worked
• A meal ticket card (Ovrsea will pay for your meals up to 5,5 euros)
• Regular events (afterworks, team lunch, culture sharing, …)

Still not convinced ? 🤔

Here’s a little insight into the daily life of our Operations Managers at Ovrsea, through which you will discover their missions, their working methods and their feedback !

Want to know even more about the Ops Excellence team? Read our Notion

You will also find 👉 HERE a short video to familiarize yourself with our culture and learn more about Ovrsea’s #1 value: Pedagogy.

This value translates into : The implementation of webinars, PIC and PEC (our internal and external cultural presentations), a culture of writing via Notion, an onboarding promoting a complete immersion in the world of international transport, … and more !

• You are a student or a recent graduate from a business school (or equivalent) or an engineering school
• You are curious, passionate and you want to give your all in an exciting entrepreneurial adventure
• You are analytical and have an appetite for data, but you also know how to immerse yourself in operations
• You are solution-oriented and can propose solutions to any problem
• You are able to work on different projects simultaneously
• You ideally have experience in a demanding environment, preferably with a strong data or project management component (consulting, fast growing start-up)

👉 Call with melinda, our Talent Acquisition Manager (30 min)
👉 Interview with Julie, our Head of Operations Excellence (1h00)
👉 Interview with Brieuc, our COO & Co-founder (30 min)
👉 Meeting with the team in our offices
👉 The final proposal ! 🙌

At Ovrsea, we are committed to an inclusive recruitment process and to fostering diversity within our teams.