DESCRIPTION OF THE POSITION

(Fixed Term Contract - 8 months with possibility of extension)

At OpenClassrooms, the Social Program Success Team is here to guarantee exceptional performance of our public-funded Education-to-Employment programmes. The team ensures our partners get the best possible experience with us through excellent project delivery results. We oversee and coordinate many areas of the delivery journey, from candidate sourcing to reporting and billing. We’re passionate about monitoring the training and career results of our learners, and we collaborate as a company to maximize them.

You will own the delivery and the overall success of our first large-scale government sponsored programme in England. We are looking for a versatile Programme Manager with significant experience in managing Education-to-Employment programmes (Bootcamps, apprenticeship, etc…) You are a proven data-driven leader with experience in building and managing strong processes tailored to meet specific goals. You have an in-depth knowledge of the Further Education key players and regulatory framework in the UK, including Ofsted and ESFA compliance. You work well with staff and stakeholders, and can work well individually and as part of a team. Most importantly, you are convinced that technology and innovation can enable the delivery of excellent education, and generate gainful career opportunities for job seekers and other underserved populations.

In this role, you will coordinate all aspects of the delivery for a UK government sponsored training programme. You will work with Product and Data teams and key partners to achieve optimal project delivery.

RESPONSIBILITIES

• Establish the data collection and reporting processes to meet the programme requirements and create efficient operations

• Lead student sourcing and enrollment processes, ensuring a sufficient candidate pool that meets programme eligibility criteria and demonstrates a high level of motivation to succeed as learners

• Develop a structured process for establishing the training timeline, tracking programme progress, and assessing the programme performance (% of learners on track, churn rate, completion rate)

• Build strategic partnerships with aligned organizations throughout England to guarantee job placement opportunities for learners after programme completion

• Create career search strategies that prepare learners for job search success and allow us to exceed our job placement target goals

• Oversee full programme compliance and regulatory requirements

• Deliver detailed high level reports on the programme execution, progression, and end results, as contractually agreed with our clients

• Strengthen key client relationships and networks, specifically with public funding institutions

• Strategic alignment directly with Student Success Team

In order to guarantee a smooth execution of all these aspects of the programme, you will follow rigorous programme management standards, with a focus on:

• Ensure staff and key members have clear alignment on expectations and deliverables

• Track project timeline for every task, driving strict deadlines and target dates

• Monitor key performance indicators and provide detailed reporting to internal partners

• Assess programme risks and possible obstacles; provide corrective recommendations

• Maintain detailed documentation on all actions taken, results, and lessons learned for future review in growing the capacity for OpenClassrooms to continue delivering these programmes at the highest standard of quality and performance

REPORTING LINE

This role reports to the Senior Manager, Social Program Success

COMPETENCIES REQUIRED

• Project Management skills (complex projects, bootcamps, apprenticeships)

• Leadership capabilities; transform siloed work environments

• A passion for education, professional training, and job placement (helping others succeed)

• People management / coordination skills

• Ability to work under tight deadlines towards specific KPI’s

• Ability to organize, delegate, and execute multiple tasks, identifying opportunities for process improvements

• Knowledge of notable UK contacts/networks within Further Education and regulatory framework

• Tech knowledgeable - experience with the following: Slack, Salesforce, MS Office, G-Suite, ATS and other recruiting tools, etc.

• Experience in Elearning/EdTech industry

YOUR BACKGROUND

• 5 to 7 years of successful project management

• 3+ years experience working in Further Education in the UK

• Startup, scaleup experience preferred

WHY JOIN US

• A work environment and a strong culture built on agility, openness, respect, and high quality 
• A competitive salary 
• Pension plan: employer gross contribution 9% 
• Health insurance: 100% covered for the employee and 50% for the family (no vision and dental) 
• Our insurance provider Vitality Health offers a 50% off of the GYM plan on most Gym in London 
• Modern Central London office space when needed for meetings/days in London (Holborn) 
• 20 days of paid time off + additional time off offered
• After one year at OpenClassrooms, a 1,000£ premium once a year for 15+ days off taken 
• “Remote First” work policy 
• A company MacBook

HIRING PROCESS

1. The journey starts with the first interview with a member of the Talent Acquisition team.

2. Then a videoconference with the Senior Manager, Social Program Success and David Alcaraz, VP, Shared Services

3. This will be followed by a team stakeholder round where you will meet with the Chief Global Ops Officer, the VP, Career Services & Apprenticeships, and Remy Granville, VP, Indirect Sales

4. At the end of the process, you will be asked to provide us with three professional references including contact details.

Intrigued? We’d love to hear from you! Apply today — we’re standing by for your resume!

Feel free to check our online course How do we work at OpenClassrooms to get the gist of who we are.

👉 OpenClassrooms is a company of equal opportunities where you can find colleagues with diverse backgrounds, age, gender, social origins, beliefs, health situation or disability. You come as you are!

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, every day!