This position is no longer available.
Ogury
Ogury

Client Success Manager

Permanent contract
Paris
Salary: Not specified
No remote work

Ogury
Ogury

Interested in this job?

Questions and answers about the job

The position

Job description

Ogury is the kind of place where things don’t just happen fast - they happen now. As a global leader in mobile brand advertising, we’ve created the Ogury Advertising Engine - an integrated stack of technology designed and optimised to deliver high-performing mobile brand campaigns for more than 1500 advertisers.

Here, we focus on execution and on getting things done as one team. It’s where an incredibly diverse and inclusive community of people come together in a workplace that has integrity at its heart. It’s an environment that demands grit as we passionately persevere in the face of every challenge. And it’s somewhere that encourages creative thinking, so we can all accelerate together.

Our story began in London in 2014. Since then, we’ve quickly become a 450-strong - and still growing - team with 18 offices around the world, and we’re not stopping there.

At Ogury we know the future is now. So let’s get your story started. Now.

About the role: 

The Client Success Manager is the coordinator of all things campaign, working closely with the sales and Ad Ops team to ensure that we deliver the best in market campaign results and provide world class service to our clients, building strong relationships. The CSM role couldn’t be more diverse with no one day being the same being involved in all aspects of the campaign life cycle.

What you will be doing

  • Build and maintain strong, long-lasting relationships with your clients
  • Manage the lifecycle of a campaign from set up, activation and delivering of post campaign presentations.
  • Take ownership of an agency patch being first point of contact
  • Present yourself as an expert both of Ogury and the Industry
  • Strategically counselling clients; developing effective and creative campaign recommendations with a clear understanding of client objectives, KPIs and targets
  • Identifying opportunities for account growth and collaborate with sales to increase account retention
  • Drive incremental revenue through high quality service driving Ogury products and services
  • Entertain clients in social environments further building relationships
  • Work collaboratively with other departments to deliver a better customer experience
  • Identify risk in campaign briefs and set up, mitigate the risk, and ensure a successful resolution Leverage Ogury’s Insights suite to provide clients with industry leading insights and learnings on briefs and campaigns

    • About you

  • Some client-facing experience, ideally gained in the digital advertising industry. Experience in the mobile and programmatic space would be a huge advantage
  • Ability to deliver results under pressure, work independently, and take ownership of assigned tasks
  • Operate well within including Sales and Ad Ops
  • Able to work to deadlines and work in a highly efficient manner
  • Analytically minded toward data to produce relevant points of interest resulting in valuable commentary and story telling
  • Strong Excel & PowerPoint skills
  • Confidence in presenting to internal and external stakeholders
  • Excellent written and verbal communication
  • A hunger to achieve and grow your agency patch
  • Highly detail orientated

    • #LI-LDP1

    Ogury is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce

    Want to know more?

    These job openings might interest you!

    These companies are also recruiting for the position of “Customer Service”.

    See all job openings