The team :

Departement managers is expected to manage the team managers, the department activities (Clients, Service Offer, Products…) the operations and processes.

Your missions/What you’ll do ?

As an operations officer you will assist department managers on daily basis mostly on aspects related to department activities and processes to ensure more focus on high added value tasks with rigorous follow up, prioritization, and reporting.

You will have to :

Manage operations and process of the team

• Manage department calendar and agenda
• Help some Team managers with planning of work and follow up
• Keep notes of decision and actions
• Organize follow up on actions agreed in meetings, and on department or team objectives
• Prepare presentations with department manager

Help on monitoring department activities

• Gather requirements of reporting needs to follow up on portfolio activity
• Build ‘Proof of Concept’ in Excel and follow up on build in Information System with development team
• Generate and present regular reports

Your profile / Who you are ?

• Master Degree (Business School, University) in management/project or equivalent and at least 1 year of experience in a similar position
• Strong organizational and interpersonal skills
• Proficient written and oral presentation skills
• At ease with reporting, numbers and knowledgeable in tooling like Excel
• Ability to understand a first level of business vocabulary
• High sense of discretion and confidentiality
• English and French
• Project management knowledge is a plus