💡Mission

Working hand in hand with Thibaut (CEO), your role will be halfway between business development (outbound strategy, participation in events and communities) and account management to provide the best long-term experience to our clients.

As an Account Executive, you’ll be a sales closer with the most exciting companies of the moment with Web3 and DAOs. But also, you’ll be a key member to understand customers patterns, business and help the product team build a customer-oriented product. You’ll also be delivering white-glove support to some of the most innovative crypto start-ups and DAOs- from onboarding to troubleshooting.

Must have

• 3-5 years of experience in a B2B business development/customer success role
• Demonstrated exposure to Web3 (personally or professionally)
• Obsession for customers and ability to be their voice internally
• Outstanding drive and work standards
• Prior experience of remote working
• US-based - East cost (especially NYC) is preferred
• Native English speaker

🎯 90 days outcomes

• Contribute crafting our pricing strategy
• Increase activation rate to X% by 2022
• Reduce churn by x%
• Achieve an NPS over 8 to bootstrap referral growth
• Develop 3 partnership initiatives to help to impact the acquisition
• Attend 3 events in the US to help build brand visibility
• Upsell our prime plan to 100 businesses after we launch
• Run experiments to increase the number of leads
• Collect and categorize customer feedback and ensure it’s reflected in our roadmap

🔍 Key strengths we’re looking for

• Persistence — does not take no for an answer, always follow up
• Driver — you’re not entitled, you are a go-getter who always push to go the extra mile
• Customer obsession/empathy — we’re looking for people genuinely interested in our customer’s success
• Ability to relate and communicate with customers and speak the web3 language
• High work standards and continuous improvement mindset
• Creativity and proactivity: always taking initiative, testing new things in autonomy. “Better to ask for forgiveness than permission” attitude
• High performer / overachiever: demonstrated experience of over-achieving quota targets
• Fit with our values: earn trust in a trustless world, be relentlessly resilient, be defiant.

🎁 Benefits

• 25 paid vacation days a year
• Unique access to the Sequoia, YCombinator, and eFounders network
• Challenging work experience building next-gen banking with a frontier tech
• Fast-learning environment, entrepreneurial and strong team spirit
• Tools of your choosing
• Stock options (we win together)
• Full remote
• Team off-sites every 3 months (the last one was in the south of France)
• Possibility to get part of your salary in crypto

❤️ What our team loves the most about Multis

Aurélien, Product Designer: high requirements in terms of UX compared to web3 standards, with an actual user-centric culture
Valens, Ops: the opportunity to grow along with the company and work closely with Thibaut (CEO)
Milos, Fullstack Engineer: the chance to learn a lot from the nice engineers he’s working with
Simon, Product Manager: how much he has learned about crypto/DeFi
Manon, Talent Manager: the fact she felt at home right from the start with the team and a culture that emphasizes care