Operational Risk Specialist

Job summary
Permanent contract
Salary: Not specified
No remote work
Experience: > 5 years
Skills & expertise
Attention to detail
Continuous improvement
Communication skills


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Questions and answers about the job

The position

Job description

At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms.

We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms such as Vinted, Rakuten, Chrono24, La Redoute, Wallapop and over 2,500+ more.

Our team of 400+ is spread across Europe, with offices in Berlin, Dublin, Luxembourg, London, Madrid, Paris, and Warsaw. In an environment where marketplaces and fintech ventures are thriving, we're actively seeking exceptional individuals to tackle the challenges in our field and contribute to our growth. Our commitment to diversity is unwavering, and we are dedicated to promoting employee well-being, inclusivity, and equal opportunities. Joining Mangopay means you’ll be part of a dynamic, flexible, and rapidly growing team.

Job Description

We are seeking a highly skilled and detail-oriented Operational Risk Specialist to join our Risk Management team. The ideal candidate will assist the team in the following areas:

  • Risk Assessment and Analysis: Perform Process and Risks & Controls mapping. Conduct comprehensive risk assessments to identify potential areas of vulnerability and propose strategies to mitigate operational, financial, and compliance risks.
  • Policy and Procedure Development: Develop, review, and enhance internal policies, procedures, and guidelines to ensure adherence to Risk Management best practices, regulatory standards, and internal control objectives.
  • Internal Control Framework Development: Collaborate with cross-functional teams to design and implement an effective internal control plan tailored to the organization's specific needs and objectives.
  • Control Testing and Monitoring: Design and execute testing procedures to evaluate the effectiveness of internal controls and identify deficiencies or areas for improvement. Establish monitoring mechanisms to track and report on control performance.
  • Internal Audit Support: Collaborate with internal audit teams to facilitate audit planning, provide documentation and evidence as required, and address any findings or recommendations arising from audit activities.
  • Training and Awareness: Conduct training sessions and workshops to educate employees on Risk Management and internal control policies, procedures, and compliance requirements, fostering a culture of accountability and integrity throughout the organization.
  • Continuous Improvement: Proactively identify opportunities to streamline processes, enhance controls, and optimize operational efficiencies through the implementation of innovative solutions and best practices.

Who you are :

  • Master's degree in a related field. Any professional certifications (e.g., CIA, CISA, CRMA) would be an asset.
  • Proven experience of at least 4-5 years in internal control, risk management, audit, or compliance roles within the financial services or Fintech industry.
  • Strong understanding of regulatory requirements, industry standards, and best practices related to internal control, compliance, and risk management.
  • Excellent analytical skills with the ability to assess complex issues, identify root causes, and develop practical solutions.
  • Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels of the organization.
  • Detail-oriented mindset with a commitment to accuracy, thoroughness, and integrity in all aspects of work.
  • Proficiency in Microsoft Office Suite and experience with internal control software or enterprise risk management tools is desirable.
  • English fluency is mandatory, knowledge of other languages would be an asset.

Additional information:

  • HR Call
  • 1st Interview with our Risk Management Lead
  • 2nd interview with our VP of Global Compliance and Risk

Interested in this position? Apply without a second thought!

For us, applications are all very welcome. Our differences are our wealth: we are committed to promote and embody all shades of diversity for a more inclusive and equitable society

We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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