✨ YOUR MISSIONS ✨

This internship will enable you to be the voice and spirit of Malt to our new german customers. The Account Executive is a key position, a real “customer switch”, and takes care of all new customers looking for freelancers. Proactive, you are able to personify your clients and to help them to get the best solution and service for their needs.

You are the first point of contact for all new german customers on the platform and the dedicated contact for a portfolio of SMB (Small & Medium Business) customers.
Your role is to convert a maximum of projects on the platform and to detect the best opportunities.
At Malt, the AE team interacts with “hot” prospects who already have a written project: your role is therefore to bring value directly to your customers and to dig deeper!

• Moderate and qualify clients by collecting relevant information (seriousness of the project, size of the structure, sector, needs, stakes… ).
• Understand your clients and their current projects to detect and anticipate their needs.
• Convert as many customers as possible by helping them in their initial research and their use of the platform.
• Help your clients in their search for freelancers and help them to discover the best profiles.
• Collecting customer feedback and interpreting it to propose improvements to the platform
• Working with our product team on our own CRM to improve the team’s efficiency on a daily basis

If you are looking for a very formative commercial experience, this internship is a great opportunity to move on to a permanent position !

YOUR PROFILE :

✅ So far you have recognised yourself, so apply if :

• You are native german speaking, french is a plus
• You are studying at a business school or similar and are looking for a 6-month internship.
• You already have experience in a sales department
• You are very proactive, organized and responsible, you know how to work in total autonomy.
• You have excellent interpersonal skills and the ability to establish quality relationships with clients and freelancers.

English is necessary to communicate with our English-speaking colleagues and our international clients.

📆THE PROCESS 📆

📝 If you like this internship description → apply
☎️ Charlotte (our Talent Acquisition Manager) will contact you for an initial telephone conversation to discuss your project and missions
🔜 You will contact Ines and Michele who will evaluate you on a business case
🧩 You will then meet Pauline, manager of the Inside Sales team.
🚀 Your profile is validated, we will make you a proposal within 48 hours and will welcome you in our Parisian office from January!