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Operations Project Manager (Payments)

Permanent contract
Paris
Salary: Not specified
No remote work

Lydia
Lydia

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The position

Job description

With over 5 million active users and an impressive 4,000 new customers joining every day, Lydia aims to become one of Europe’s leading financial services organisations. Founded in 2013, Lydia has been recognised as one of France’s most promising start-ups through its recent inclusion into the "Next 40" ranking.

After raising €135 million from investors in 2020, we have plans to accelerate our international deployment while continuing to offer additional innovative solutions in Europe. From top-security contactless mobile payment to a wide array of app-based services, Lydia puts its clients at the centre of the digital experience.

Part of our growth strategy is centred around attracting top talent to help us nurture our ongoing success. We are now looking for our new Operations Project Manager (Payments).

Reporting to the Operations Lead, you will join the Technical Product Management & Operations team. To provide world-class payments services to millions of users, Lydia relies on the Operations team to ensure that all payment operations run 24/7 without friction. The reliability of the payment services is indeed paramount to the success of Lydia and it’s the role of the Operations Specialists to ensure that any issue which arises is quickly identified and resolved. They are also in charge of identifying areas of improvement for the product and processes related to their perimeter.

What you will do :

  • Ensure the smooth running of operations and manage any incidents and bugs;

  • Manage operational exchanges with Lydia's payment partners;

  • Perform data analysis to understand and improve the performance of products and processes related to your vertical;

  • Follow up the launch of the new features and product to validate the expected behaviour;

  • Define and execute certain operational processes;

  • Identify frictions in the product & processes related to your vertical and propose improvements to Technical Product Managers and Operations Managers.

  •    

    You are in the right place if :

  • You're looking for an apprenticeship starting September 2022;

  • Your analytical skills allow you to understand complex technical issues;

  • You are fluent in English, both orally and in writing;

  • You are autonomous and proactive.


  • And it’s a plus if :

  • You are familiar with SQL and/or Python.


  • At Lydia, we believe that diversity is a strength. Diversity is part of our culture and identity. We want to create an inclusive culture where all forms of diversity are seen as a real value to the company. Lydia is therefore proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, physical characteristics (size, weight … ).age, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.


    Recruitment process:

  • Phone interview with a Talent Acquisition Specialist

  • Home-assignment

  • Round of physical interviews

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