Your mission in the team:
As CRM manager, your role will be to support Luko’s exponential and sustainable growth.
You will work directly under the supervision of Luko’s Global head of CRM to build a stellar client relationship, unique in the Insurance sector.
As part of the User Life tribe, in charge of the global customer experience, you will be dedicated to improve customer engagement, satisfaction and retention KPIs
Your missions will include:
Who are you?
Languages: Fluent in English ; French is a big plus
Recruitment Process:
- Introduction call
- Hiring manager Interview
- Case study
- HR/Behavioural interview
- Reference check & Offer
What we offer:
You’ve read all the way, you may as well apply!
Our company-wide communication language is English (written & spoken).
We would therefore appreciate it if you could send us your application’s content (CV, cover letter, portfolio…) in english.
If you have any questions take a look at our Luko open handbook to find out more about who we are, what we do and how we work
Belonging: Diversity, Inclusion & Equity
We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive. To encourage this philosophy we have put in place policies to support this mindset, you can read more about this here.
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