The mission

The Ops Manager will be a key asset in the team :

• Operational management:

  • service delivery : organisation of the hardware and software deployments, coordination of Lixo and client teams
  • service assurance : client relations post deployment, organisation of the technical assistance
• Operational strategy : structure the operations processes, build a large scale deployment (including international)
• Management of operational partners (for installation, maintenance)

Job details

During the first 6-9 months, the Ops manager will be in charge of operations in autonomy :

• Deployment preparation :

  • Collaboration with technical teams (hardware and software) to validate deployment calendars

• Deployment and installations :

  • Management of remote installations
  • Deployment planning with the partners involved
  • Service initiation and tests

• Post-installation follow-up:

  • Technical follow-up
  • Maintenance of equipment in operational state
• Documentation of installation and deployment procedures

Beyond 9 months, the new recruit’s role will be key in building Lixo’s operational services :

• make or buy strategy
• recruitment roadmap
• long term vision of key partnership to build

Role within the team

Within the team, the Ops Manager will play a central role between sales / CEO and the tech teams :

• Planning management post-sales
• Hardware + software coordination, hand-in-hand with the CTO
• Participate in Lixo’s product improvement

In the mid term, this position could evolve towards a strong management role at an international level

Why Lixo ?

We are growing rapidly and this is a leadership role that could progress to C level as we scale !

• Share option scheme
• Unlimited holiday
• Remote work encouraged
• Flexible working hours
• Extensive upskilling opportunities

The ideal candidate

Qualities

• Strong entrepreneurial mind
• Organization and planning abilities
• Passion for solving large scale problems : circular economy, here we come !

Experience and skills

• >5 years of client facing and operational experience
• Engineering profile, with experience in deployment / management of industrial solutions
• Knowledge of embedded systems and industrial environments
• Fluent in French + English

1st interview with the CEO
2nd interview with the CEO + CTO + use case
3rd interview with the rest of the team