As an Operations Coordinator between our clients and partners / suppliers, you need to be the perfect middleman / woman in order to get everybody happy at the end and get things done. The overall goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Responsabilities :
• Organizing a daily schedule to your suppliers on every construction site
• Dealing with unexpected situations / client’s claims
• Be aware of your competitors and do your analysis (market, competitors) in order to create new service / products.
• Building up a strong network of trustful suppliers in order to improve our quality of service.
• Implementing of internal and external processes to help your efficiency.
• Optimizing of gross margin
• Pricing negotiation with your suppliers
• Coordinate and monitor supply chain operations
• Ensuring premises, assets and communication ways are used effectively
• Using logistics IT to optimize procedures
• Communicate with suppliers, customers etc. to achieve profitable deals and mutual satisfaction
• Planning and tracking the shipment of final service / product according to customer requirements
• Keeping logs and records of orders / actions etc.
• Preparing accurate reports for upper management

Qualifications and requirements:
• Communication and negotiation skills
• Well-versed in supply management principles and practices.
• Experience in customer service will be appreciated
• Ability to work with little supervision and track multiple processes
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Analytics minds
• German native / English Fluent

Step 1: visio with Quentin (Head of development)
Step 2: meeting with Neal (Country Manager)
Step 3: meeting with Arndt (COO) and Nico (Coordinator Manager)
Step 4: visio with Mélanie (HR