Kyriba
Senior Support Account Manager
- Permanent contract
- 1 Rue Royale, Saint-Cloud, 92210
- Education: Not specified
- Experience: Not specified
The job
Senior Support Account Manager
- Permanent contract
- Education: Not specified
- Experience: Not specified
This position was filled!
Who are they?
Kyriba is the world leader in proactive cash management. Their mission is to enable CFOs to be more agile and efficient in managing their cash flow and liquidity. Its SaaS Treasury and Risk solutions enable clients to optimize their cash flow, manage their risks and manage their capital.
Kyriba was established in 2000 and has more than 700 employees, serving more than
2,000 customers worldwide. Kyriba, headquartered in San Diego, also has offices in New York, Paris, London, Tokyo, Singapore, Hong Kong, Rio de Janeiro and Shanghai.
In March 2019, Kyriba raised $ 160 million to intensify innovation and accelerate the growth of its platform.
Rencontrez Florence, Director, Customer Support EMEA
Rencontrez Guillaume, VP Channel Sales Southern Europe
Rencontrez Emilie, Senior Software Engineer
Job description
Kyriba is the global leader in Proactive Treasury Management. Our SaaS treasury and risk solutions enable finance teams to optimize their cash, manage their risk, and work their capital.
Our award-winning cash, treasury, payment, risk management and supply chain finance solutions are used by more than 2000 leading organizations worldwide, including Amway, Electronic Arts, PulteGroup, and Qualcomm, to unlock new business value, drive growth and ensure compliance
Kyriba was established in 2000 and has over 1000 employees, serving more than 2 000 clients worldwide. Headquartered in San Diego, Kyriba also has offices in New York, Paris, London, Tokyo, Hong Kong and Rio de Janeiro.
General Purpose:
Kyriba is hiring a talented Senior Support Account Manager. Primary responsibilities are deep analyzing, hands-on troubleshooting for any queries reported by our customers, our Professional Services Team and our local Partners.
The Support Account Manager is to be the key contact for supporting and resolving queries for high complexity functional cases focusing on Kyriba financial modules to ensure that client issues are resolved in a clear, concise and timely manner through phone, email or service portal tool.
Essential Duties and Responsibilities:
Support Account Management
Education, Experience and Technical Skills: