Atlassian Solution Specialist
Kiwi.com

Kiwi.com

Atlassian Solution Specialist

  • Permanent contract 
  • Bratislava
  • 3 years of college

The company

Kiwi.com

Kiwi.com

  • Software, Tourism
  • From 250 to 2000 employees

The job

Atlassian Solution Specialist

  • Permanent contract 
  • Bratislava
  • 3 years of college

Who are they?

Kiwi.com is an online travel agency that developed its own algorithm for finding flight tickets. Their mission is to move people from any A to any B anywhere in the world, affordably and conveniently. They are achieving this by creating virtual interlining, by combining flights, trains and buses, in their search.

Kiwi.com was founded in 2012 in Brno, the Czech Republic and today they’re called a young scale-up. They even got awarded by Forbes that they are the most successful Czech startup! Today, Kiwi.com is counting more than a thousand employees in their core offices and they have offices in Brno and Prague (the Czech Republic), Bratislava (Slovakia), London (UK) and Barcelona (Spain).

Kiwi.com
Want to know more about Kiwi.com?Company culture, teams, technical stack, jobs... Let's go for an immersion!
Visit the profile

Job description

The mission of this role is to design and optimize internal processes in our company. Take a step back and look into how we operate from a bigger perspective and design how we can optimise processes in a more scalable and customer (employees) oriented way. Be Atlassian solutions ambassador and lead Atlassian stack improvements.Responsibilities
  • Design, optimise and implement new solutions / internal processes within the whole company. -
  • Gather business requirements, design the architecture, make a project plan, and maintain roadmaps for the product.
  • Actively cooperate on adoption of new tools and ensure they are the right tools for particular use cases.
  • Pro-actively participate in processes automation at Kiwi.com and in the configuration of new solutions.
  • Keep track of effectivity of internal company processes.
  • Implement processes on top of the actual Atlassian stack and spread knowledge about Atlassian solutions across whole company.
  • Provide input to strategic discussions, reach out to relevant teams in order to gather and analyse requirements from stakeholders across the whole company.
  • Responsible for handling communication and dealing with suppliers.
  • Active participation in the implementation of new prototypes.
  • Act as a stand-in for the team manager and help with onboarding and mentoring of your colleagues.
  • Lead the team projects and co-lead/participate in cross-departmental projects.
  • Assist developers with tasks like migrating data, provide training on how to use the new system(s) effectively, manage deployment workflows to ensure a smooth final launch. - Listen to internal customers’ questions and concerns, and provide support and troubleshooting for internal employees.
  • Manage the project and the development team, organize tasks within the team.
  • Requirements
  • A bachelor’s degree or equivalent work experience
  • Experience with performing customer analysis
  • Proven experience in identifying and communicating cross-functional dependencies
  • Proven experience with Agile methodologies, a technical understanding of products, and up to date on industry standards and best practices
  • A solid understanding of the product lifecycle and software development lifecycle processes
  • Comfortable working with multiple teams that are in-house, remote, and internationally located
  • Proficient in English (both oral and written)
  • Previous experience in leading workshops/webinars about actual solutions
  • Experience with SLAs setup and monitoring efficiency of processes
  • Experience migrating, consolidating, upgrading, integrating, and supporting Atlassian products
  • Strong software implementation and migration knowledge (SDLC, Agile, DevOps, SCRUM, Waterfall, Coding/Scripting Testing)
  • Experience with API manipulation
  • Expertise installing Server versions of Atlassian product suite (Jira, Confluence, BitBucket, Jira Service Desk, Portfolio for JIRA, Atlassian’s Marketplace)
  • Excellent communication skills
  • Interpersonal skills
  • Self-initiative, strong sense of ownership and an ability to work well with little supervision
  • We offer you
  • We give our employees a freedom to choose between the environment of work from home and our modern office located in Zuckermandel where you can enjoy sleeping spots, chillout zones, free refreshments, parking for car/bicycle/motorbike.
  • We also enjoy benefits, such as meal vouchers, 25 days vacation, sick days, Multisport card, Employee Assistance Program.
  • Flight vouchers to celebrate your kiwi anniversaries.
  • The latest version of Hardware from Apple or Microsoft based on your preferences.
  • Relocation package (including visa transfer support).
  • We offer unlimited contracts within a forward-thinking and ambitious company.
  • Dogs, kids, and parties are welcome in our offices. 
  • Competitive monthly salary starting at 2560€ gross a month.
  • Interested? Join us and hack the traditional ways of travel! Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Throughout the recruitment process and for some time after it’s finished, we’re going to process your Personal Data. You can find all the necessary information in our Privacy Policy available at: https://jobs.kiwi.com/recruitment-privacy-policy/.
    Kiwi.com

    Kiwi.com

    Interested in this offer?

    Apply
    Questions and answers about the offer
    • Add to favorites
    • Share on LinkedIn
    • Share on Facebook
    • Share on Twitter