LOCATION: Madrid
 

START DATE: 1st of November 2021

We currently have an exciting opportunity for #Nurses (infirmiers) with #Emergency (médicine d'urgence) and #Intensive care (Soins intensif) backgrounds to join us in a dynamic office based clinical role where you will expand your medical and clinical knowledge whilst working across an international platform. You will be providing medical support telephonically to a worldwide client base across a variety of industries, focusing on quality, patient contact and, above all, care. 
 
The coordinating nurse (Infirmier régulateur) is required to perform a robust telephonic medical assessment of patients globally through the collection of medical, logistical and collateral histories relating to the medical event, illness or injury. This medical assessment is used to provide tailored and relevant medical advice, referrals and complex medical case management which can also result in aero medical transportation using evidence-based medicine.   
 
The Coordinating Nurse (infirmier régulateur) works collaboratively with the International SOS team of Doctors, Nurses, logistical experts through our 26 Assistance Centres, 65 international medical clinics and verified global health care network of 90, 000 providers.  

Your typical day would be: 

• Delivering front line telephonic triage to patients, each one in a different country on each call
• Developing and enhancing your understanding of global and travel health, and providing pre trip travel advice to travellers
• Interpreting medical situations by conducting a tailored risk analysis of condition vs geographical location
• Providing evidence based medical advice and assessment, support and recommendations by speaking directly to patients and clients
• Liaising with international medical professionals to obtain medical assessments for patients who are hospitalised or being treated overseas
• Assessing standards of care and providing guidance on travel following illness or injury
• Arranging complex medical evacuations and repatriations from all over the world
• Working within a truly international team – we have offices in 26 different countries you will interface with daily

Shifts will be rostered to cover from 8am to 5pm, (occasionally from until 10pm) Monday to Friday. Weekends can be occasional too.

Registered General Nurse 
Good written and spoken skills in English, Spanish and French language
High level of consolidated experience in acute care – emergency medicine and intensive care skills experienced required
Experience in Humanitarian, NGO or cruise ship work desirable
Triage and previous case management work desirable not essential
Public Health and/or Travel Health Degree desirable, not essential