Heuritech

Heuritech

CS Delivery

  • Internship (6 month(s))
  • Starting date:  December 9, 2019
  • Paris 17e Arrondissement
  • 3 years of college
  • > 1 year

The company

Heuritech

Heuritech

  • Big Data, E-commerce, Fashion
  • From 15 to 50 employees

The job

CS Delivery

  • Internship (6 month(s))
  • Paris 17e Arrondissement

About

Heuritech is a fashion technology company that offers brands predictive analytics on trends, sales and stock.

Using advanced artificial intelligence (AI) to translate real-world images shared on social media into meaningful insights, the Heuritech market intelligence platform empowers brands to forecast demand and trends more accurately, produce more sustainably, and achieve unprecedented competitive advantage.

Heuritech collaborates with leading brands worldwide, such as Louis Vuitton, Dior, Adidas, etc.

Heuritech is backed by French VCs Elaia and Serena, as well as private investors. With 4M€ fundraising in 2019, Heuritech’s next objectives are to open the Beauty industry and international development in New York and Singapore.

Joining Heuritech is a unique opportunity to participate in the growth and construction of a leading and international fashion-tech startup.

Heuritech
Heuritech
Heuritech
Heuritech
Heuritech

Job description

The CS Delivery will be part of the Key Account Management team. The KAM team is the direct link with clients: it’s missions are to build, grow and deepen customer relationships to ensure clients’ are being successful in their use of Heuritech Solutions.
KAM team’ activities include on-boarding, support, account management, strategic analysis on identified hot topics for clients, as well as developing a culture of customer success within the company, providing business requirements on product, data and AI modules roadmap.

Key missions

Support KAM team in all client projects implementation:
For any new client or new project with an existing client, set up the scope, needs and constraints with the KAM manager
From all these elements, assess the internal needs to ensure the KAM can deliver what has been agreed with the client at the due date
Assess who are the key internal teams and interlocutors who should be involved, create a squad and agree with them on the adequated project roadmap (including client but also internal constraints)
Follow-up on the project internally and ensuring every step is completed by the different teams all along the roadmap
Follow-up with the KAM all along to ensure what it’s been doing by the teams is aligned with what’s expected
Escalate any potential issues that could affect the project and the delivery to the client and coordinate the technical teams to find a solution

Ensure data quality check process
Design and ensure good application of processes for specific events

Preferred experience

Skills we are looking for:
Master level or equivalent from Engineering or Business School with experience in project management and process design
Gap year internship
French native, Fluent in English
Willing to work in the fast-paced environment of a startup
Excel expertise

Who you are:
An independent spirit - you are self-motivated and come up with original ideas to
improve the existing
An autonomous and proactive person
A clear thinker - you think and talk in a straightforward way
A team player - you can easily discuss with, understand, and help anyone in the
company

Meet the Heuritech team

Heuritech

Heuritech

CS Delivery

  • Internship (6 month(s))
  • Starting date:  December 9, 2019
  • Paris 17e Arrondissement
  • 3 years of college
  • > 1 year
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