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Chief of Staff

Permanent contract
Salary: Not specified
Starting date: February 18, 2024
Occasional remote
Experience: > 5 years


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Questions and answers about the job

The position

Job description

Your Ownership? 💪

By joining Hero, you’ll be steering this vision forward. As our Chief of Staff, you’ll play a pivotal role in crafting and implementing the strategic initiatives that make this vision a reality. You’ll be at the helm, navigating our course through the competitive seas of Fintech, driving innovation, and solidifying our position as the indispensable financial ally to SMEs across Europe.

Embark with us and be part of shaping a financial solution that is more than just a Business account—it’s a steadfast support for businesses on their journey to growth and stability.

As the Chief of Staff, you will work intimately with the exco and the CEO.

Your mission: to bolster and challenge him on pivotal topics to scale Hero. By being proactive, you will ensure the alignment and coherence of the various roles and departments within the company in accordance with the strategy rolled out. As a true business partner, you will provide both strategic support and operational performance, ensuring the smooth organization within the management team.

Are you ready for this thrilling challenge? 🚀

As a Chief of Staff, your missions will be to:

  • Participate in the definition of our strategy and implement it :

    • Analyze market dynamics (e.g. market sizes and growth by segment, competitor monitoring, new trends)

    • Help fuel product strategy and country expansion by conducting targeted market studies in collaboration with the sales and product teams

  • Help in financial planning & performance management:

    • Be a key contributor in the definition of our business plan and help conduct budget/actual comparisons

    • Help create dashboards with our BI team to better analyze operational performance and help us react quickly

    • Manage the Quarterly Business Review process (e.g. centralize objectives of team leads, conduct review meetings)

    • Ensure the decisions and corrective measures are effectively implemented with team leads (organize debriefings, track progress).

    • Manage and update the consolidated roadmap

  • Manage adhoc task forces on strategic projects to be defined with the CEO (e.g. strategic partners, potential M&A opportunities)

Preferred experience

Your Profile? 🦸

  • A graduate from an engineering or business school with over 5 years of experience in a leading strategy consulting firm or in a similar role. Experience in FinTech or financial services is a plus.

  • A decisive leader, unafraid to make impactful business decisions and take responsibility for them.

  • With excellent interpersonal skills, you can motivate and engage the team in the defined strategy.

  • A problem solver: highly independent and capable of autonomously managing complex projects.

  • An entrepreneurial mindset: you thrive on starting from scratch and thinking outside the box.

  • Agile and flexible: you easily adapt to a fast-paced and high-growth environment.

  • Additional technical skills in data analysis are highly valued.

  • Fluency in English and French is mandatory.

Your perks? 💵

  • 💲BSPCE (Stock Options).

  • 💻A flexible remote work policy.

  • 🗼Office in the heart of Paris or Barcelona 

  • 🦸🏻 A team of experts, united and driven by a common passion for company development.

  • 😎 A warm working atmosphere, with plenty of downtime: ice-breakers, regular team-building activities, afterworks, team lunches, seminars, etc.

  • 🥗Meal vouchers to enjoy at lunchtime.

Recruitment process

Your hiring process? ⏰

Get set! To secure an offer, you’ll need to navigate through a swift four-step process:

  • A 45-minute video conference with the People Manager, Anne-Béatrice.

  • A meeting with the CEO, Roland.

  • A business case presentation to your future manager.

  • A team fit session with the Head of Sales, Arnaud, and the Lead Product, Paul.

  • A reference check.

Practical details:

  • Full-time contract.

  • Availability: ASAP.

  • Based in Paris and Barcelona

Want to know more?