Coordinator - Import/Export

Job summary
Permanent contract
Dayton
Salary: Not specified
Skills & expertise
Attention to detail
Communication skills
Primary
Supervisor
Hop
+2
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Hermès
Hermès

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Questions and answers about the job

The position

Job description

The Team:

The Import Export Team plays a crucial role in ensuring our merchandise and non-merchandise arrive safely and efficiently while adhering to all federal regulations of import/export.

Our goal is to deliver our merchandise to the Distribution Center as timely as possible in partnership with external and internal clients.

Our team is diverse in knowledge, skills and policies in order to support the ever-growing business.

The Opportunity:

As an Import/Export Coordinator, you play an integral role in ensuring day-to-day compliance with all United States import and export laws and regulations. In this role, you support and facilitate shipments to and from the United States, ensuring accuracy and efficiency at every step.

You are responsible for delivering superior customer service to both internal and external clients while demonstrating a strong commitment to Hermès culture, policies, and procedures. After the sale, you create the required documentation and coordinate shipments with HOP Freight Forwarders. You log and maintain records of all import/export shipments and related documentation in shared files to enable effective tracking and tracing.

While your primary focus will be within one division, you will also cross-train and provide assistance to other divisions as needed, contributing to a collaborative and well-rounded team environment.

This position is based onsite in our Dayton, NJ Distribution & Service Center.

About the Role:

  • Responsible for preparation of required export shipment documentation for all outbound After Sales shipments
  • Works closely with the Customer Service Department in order to facilitate the After Sales process and maintain appropriate time frames
  • Coordinate After Sales shipments with Freight Forwarders and Couriers to ensure compliance with US Customs regulations
  • Process CITES and Fish & Wildlife shipments
  • Locate and provide required Fish & Wildlife documentation to Freight Forwarders for all Fish & Wildlife shipments to include After Sales and exceptional international shipping
  • Provide completed CITES documentation to the Transportation Department in France for submissions to the French Ministry
  • Provide timely status updates for all shipments and report any and all issues which could impact delivery
  • File entry documentation received from Hermès of Paris brokers in accordance with US Customs requirements
  • Provide concise tracking reports to management
  • Participate in compliance training topics as direct by management
  • All other duties as assigned by supervisor
  • This position may require overtime and flexible schedule to meet the needs of the business, including extended holiday hours during designated periods throughout the year


Supervisory Responsibility:
  • NO


Budget Responsibility:
  • NO


Decision Making Responsibility:
  • NO


About You:
  • Minimum of 2 or 3 years of experience, including hands-on internship, in freight forwarding, transport and/or logistics
  • Certifications in Supply Chain, Dangerous goods preferred
  • Excel knowledge (V-lookups, Pivot tables is a must)
  • Knowledge in air and ocean operations and documentation including ISF, TSCA, Lacey Act
  • Knowledge of incoterm
  • Able to calculate dimensional weight
  • Lifting requirements - ability to lift up to 50 lbs. following properly safety procedures
  • Clear and courteous communication.
  • Accountability, accuracy, and attention to detail.
  • Solid understanding of budgeting and ability to exercise appropriate judgement
  • High level of attention to detail
  • Proven excellence at meeting long and short-term deadlines
  • Solid knowledge of Microsoft Office & PowerPoint
  • Strong written, verbal and presentation skills


We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

The range for this position is $26.77 - $29.92 per hour . Actual rates are determined on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Hermès Benefits Overview:

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision
  • Life Insurance and Disability
  • Paid time off (15 vacation days, 12 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental Leave and Transition Time
  • 401(k) and Roth Retirement Plan with company matching and profit sharing
  • Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support, and more!


Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here .

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.”Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.

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