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Operations associate - Malta

Permanent contract
Paris
Salary: Not specified
No remote work

Heetch
Heetch

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The position

Job description

Heetch is a French start-up which offers a mobile application allowing you to order, in real time, a professional driver in order to move quickly and in a friendly atmosphere. Initially present in France and Belgium, the service has developed internationally since the end of 2017, in Africa in particular in partnership with taxi drivers. 

Our goal is simple: to make mobility accessible and user-friendly!

Malta Team @Heetch 

Heetch Malta is a mobility app with a simple mission: we want people to go from one point to another in the city. The main goal of the team is to bring the community of drivers and passengers together in order to make their rides unforgettable and friendly in Malta! From the inside, we're a caring team who share the same set of values:

• Think General interest first - Play For the Team

• Make an impact - Make it happen

• Have sensitivity to others - Be Kind

• A touch of madness and openness - Think Different 

What will be your role? 

By joining Heetch Malta as the Business developer, your role will be crucial to launch and grow our business in Malta. 

• Support our drivers: We are very present and close to our drivers, that's why they feel good and at home. That contributes to the growth of our platform! You will therefore respond to the driver's requests and help them provide the best possible experience for our passengers.

• Ensuring the well-being of passengers: Our goal is to make mobility more accessible, more user-friendly and, therefore, the well-being of passengers is essential. We do everything to make the Heetch experience top notch. You will immerse yourself in the world of support responding to our passenger's requests.

• Promote Heetch, namely by participating in events with drivers and passengers (distribution of pamphlets, parties, etc.) or other engagement actions.

• Bring in new ideas to ensure Heetch's development in Malta.

Who are you? 

• Excellent writing skills. You will be the touching point of our users and the image of Heetch. 

• Excellent interpersonal skills. You like human contact and can adapt to the person you’re talking to.

•Organized and thorough. You can multitask and prioritize. And if you have an analytical mind and like figures, this is even better.

• Be empathetic and patient. You can help and solve other people’s issues.

•Autonomous. You will regularly be on your own in Malta

•You are fluent in English and Maltese is a plus

Why should you join us?

• The opportunity to grow at the same time as the structure. As our operations in Malta are set to grow very quickly, your role within Heetch will also evolve.

• You are taking part in an adventure that could change mobility in Malta 🤩

• 50% on your Heetch races + a culture budget and regular corporate events

• Joining a tight-knit team of colleagues as cool as they are competent

🌈Convinced that everyone has the ability to collaborate within our company, we attach paramount importance to diversity and equal opportunities in employment.🌍 We strive to ensure a safe and inclusive working environment. Our commitments aim to build a team made up of different backgrounds, with varied skills and coming from different backgrounds. 

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