What we offer...

• A culture that cherishes your individual and professional development
• An open-minded team that embraces new ideas, perspectives, and methodologies
• A healthy and safe work environment enrolled into a hybrid working model with the flexibility of working from home or from the office
• Ability to work up to 6 weeks per year from all over the globe
• Visa support

We are currently looking for an IT Operations / IT Support Engineer (m/f/d) to join our IT Operations Team focused on the employee's tools & services requests. 

We are the technical heart of the company, providing the employee IT infrastructure and maintaining it. We are not only solving tickets, we are also responsible for evolving the IT landscape, experimenting with new services, and getting the most out of the systems we are using. Amongst many exciting challenges, you will: 

• Be managing our central systems (Atlassian, Google, OneLogin, Slack, Keeper) 
• Creating new processes as needed and improving existing ones
• Be managing our Asset Management tool (Hardware, Tools, and Services)
• Be working on solution findings and execution 
• Be the contact person for any kind of technical inquiry by email, ticket system, or slack from our customers all around the world 
• Manage our knowledge base (e.g. Confluence) 
• Train yourself constantly with online training, fairs, and certificates 
• Achieve a high customer satisfaction level 

We are a match if you have... 

• Good Knowledge of Atlassian and its tools(Jira, Confluence)
• Familiarity with IT On / Off-boarding processes
• Familiarity with processes documentation
• The ability to stay calm and professional 
• The ability to work independently and structured in an international environment 
• A good discipline, team spirit, and self-motivation 
• Fluent English language skills (spoken and written) 
• Good knowledge of standard cloud-based mainstream services (like Google Apps)  and comparable tools
• Knowledge of LAN, firewall, the concept of a network switch, router, and wireless AP's, it’s a Plus.

Are you up for it?

Send us your CV in English.

Any questions? Get in touch with Priya today.