(Senior) HR Learning & Development Specialist - Hamburg or Remote
FREENOW (formerly Kapten)

FREENOW (formerly Kapten)

(Senior) HR Learning & Development Specialist - Hamburg or Remote

  • Permanent contract 
  • Hamburg
  • > 5 years

The company

FREENOW (formerly Kapten)

FREENOW (formerly Kapten)

  • Mobile Apps, Mobility
  • From 250 to 2000 employees

The job

(Senior) HR Learning & Development Specialist - Hamburg or Remote

  • Permanent contract 
  • Hamburg
  • > 5 years

Who are they?

The French app Kapten joined FREENOW in September 2020.

FREENOW is a multimodal mobility platform offering private hire vehicle (PHV), cab and micro-mobility services (bikes, scooters). It is available in more than 100 cities in Europe (London, Paris, Berlin, Lisbon, Barcelona, Milan, Vienna, Dublin…).

Every day, it connects 50 million passengers with 930,000 partner drivers.

The application offers a tailor-made, reliable and safe mobility experience to its users for their business and personal travels thanks to its various features and services available (choice of vehicle range, loyalty program, choice of favorite driver…).

In France, FREENOW offers a PHV, scooter and electric scooter service in Paris, Lyon and Nice. The application has 3 million users, 30,000 partner drivers and 3,500 corporate clients.

FREENOW (formerly Kapten)
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Job description

** This role is a maternity cover and will be initially limited to 18 months **

FREE NOW offers an exciting opportunity for passionate and experienced L&D professionals to be part of our People Development team based in Hamburg . We are a central, fast-paced and highly passionate team, working very closely with Business Partners and managers from different functions and locations.

For the perfect match, you have profound knowledge in developing and implementing L&D strategies and measures from the scratch. With FREE NOW being a fast growing company, you know how to roll-up your sleeves and implement tools and methodologies for both quick wins and long term solutions.You have the experience and the right attitude to manage Change situations and you know how to apply relevant change tools.

You are emotionally intelligent and rationally sound in making complex decisions and communication.You are confident in presenting and convincing different audiences.You have excellent communication skills for managing cross-functional or company wide projects, keeping all stakeholders well-informed and involved.

Your responsibilities:

  • Steer the end to end conceptualization and implementation of concepts in particular related to Learning and Development in line with the anticipated growth, business strategy and change management.
  • Utilize data and analytics to continuously evaluate and improve the existing learning material and offers, continuously optimizing processes and experience for our learners.
  • Take responsibility for your program’s/ initiative’s budget and for managing internal and external clients, vendors and trainers
  • Analyse the needs and prioritize the initiatives reflecting new ways of learning
  • Coordinate Workshops/ Learning Interventions for identified needs and target groups, wherever applicable
  • Strong Interface Management by keeping all key stakeholders involved and informed
  • A strategic thinker, with the ability to see the big picture and breaking it down into milestones

Your profile:

  • 5+ years experiences in the area of learning & development, both strategic and operative
  • Excellent project management and organization skills
  • Excellent English proficiency (both written and spoken)
  • Experience in international environments, ideally tech companies
  • Experience in training individuals and groups
  • Experience in cultural development and change plus the ability to coach different levels of employees would be nice to have

Location: You can join us either in one of our offices in Hamburg, Berlin or Barcelona or 100% remotely in one of the 11 countries where we have a legal entity (France, Spain, Germany, Austria, Portugal, Italy, England, Ireland, Poland, Romania & Greece)

Diversity and inclusion:

At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone.

Move like you

At FREE NOW we have colleagues from over 70 nations! We value open communication and welcome everyone as they are. We are all one team and follow the same goals – that’s why we share our insights and results to get on track together every month.

Your wellness and work-life balance matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidised gym membership. Bigger plans? Take a sabbatical leave and get out there!

Let’s grow together! We believe in a transparent career growth plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive! For your own ideas, you’re welcome to set up initiatives and projects.

Need a lift? We offer Udemy e-learning platform, subsidised language classes, internal peer-to-peer trainings and more to support your learning & development opportunities.

More Benefits?👏 Monthly mobility budget for FREE NOW rides, quarterly team events, company-wide onboarding days at our HQ in Hamburg, relocation assistance for internationals, birthday-off, kudos and many more!


FREE NOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities today are already moving freely from A to B by accessing the largest selection of mobility options available in one app.

Through the unique integration of mobility brands and payment services, they can book their nearest taxi, private hire vehicle, car sharing or micro-mobility option such as eScooters, eMopeds, and eBikes within the app. FREE NOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street.

The German based company is backed by the BMW Group and Mercedes-Benz Mobility. In total, around 1,850 employees in more than 27 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.

FREENOW (formerly Kapten)

FREENOW (formerly Kapten)

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