The agency is looking for a Sales Agent to manage the DACH (German-speaking) and Dutch markets. You will advise travelers, design tailor-made itineraries, and ensure a high level of service from the first contact until the end of the journey.

The position can be based in Muscat (preferred) or remote, depending on the candidate’s profile. You will report to the Supervisor or Managing Director and contribute directly to both sales performance and customer satisfaction.

If you enjoy combining sales expertise, destination knowledge, and meaningful human interaction, this role offers both responsibility and flexibility.

💼 Your main missions

🧭 Sales & customer support

• Advise travelers contacting the agency through the Evaneos platform and build a strong first connection.

• Understand each client’s expectations, travel style, and specific needs in order to design customized itineraries.

• Provide detailed guidance about Oman’s destinations, culture, and traditions to create inspiring proposals.

• Design tailor-made travel programs aligned with internal standards and client budgets.

💼 Operations & practical management

• Prepare accurate quotations and validate pricing in line with company processes.

• Coordinate bookings with hotels, guides, and transport providers to ensure smooth logistics.

• Manage billing procedures and follow up on payments when required.

• Ensure all services are properly confirmed and organized before departure.

🌟 Customer care & quality during the trip

• Act as the main contact for travelers before their stay.

• Monitor trip quality and proactively ensure client satisfaction.

• Handle complaints, changes, or unexpected situations with professionalism and empathy, working closely with the supervisor.

• Collect feedback after the trip and contribute to long-term client loyalty.

🌱 Responsible tourism

• Promote sustainability practices within all proposed itineraries.

• Select eco-conscious suppliers and partners whenever possible.

• Educate travelers about responsible behavior and cultural respect in Oman.

💰 Contract conditions

📅 Type of contract: Freelance

📍 Location: Muscat, Oman or remote

⏰ Working time: Flexible schedule

💻 Work mode: Depends on the applicant

💲 Compensation: To be discussed during the recruitment process

💫 Your advantages

• Flexible working hours (work every day is mandatory)

• A role combining sales, creativity, and destination expertise

• The opportunity to work closely with local partners and promote authentic Omani experiences

• A position where responsible and sustainable tourism is actively encouraged

✅ Core skills & experience

• 2–4 years of experience in tourism, sales, or customer service.

• Strong organizational skills and attention to detail, with the ability to manage multiple files simultaneously.

• Solid destination knowledge of Oman and the ability to transform this knowledge into compelling travel proposals.

• A strong customer-satisfaction mindset combined with sales and negotiation skills.

• Creativity and problem-solving abilities when adapting itineraries or handling unexpected challenges.

• Autonomy, adaptability, and respect for structured processes.

• A collaborative attitude and professional reliability.

• Honest and reliable personality with a long-term commitment mindset.

🌐 Languages required

• German – Native or C1

• English – B2

• Dutch – Native or C1 (a plus)

A high level of spoken communication is particularly important.

🚫 Non-negotiables

• Strong knowledge of Oman as a destination

• Responsibility and comfort working remotely

• Integrity and commitment to long-term collaboration

• Customer-focused approach

1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

2. Final interview with Jasmin from the local agency.

🎊 Welcome to Oman! 🎊