You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

• Understand travelers expectations
• Main contact for clients to determine travel needs, budgets, and preferences : tailor-made itineraries
• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.
• Advises clients regarding destinations, cultures, customs, weather, and activities
• Responsible for billing the travelers
• Handles travel issues, conflicts, complaints, cancellations, and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip

Duration & contrat type : contract for 1 year with possibility of extension
Precise location : Buenos Aires, ARGENTINA
Starting dates : As soon as possible

• Languages required : German, Spanish, English
• Qualities : Work experience in the following areas is preferable: sales, telephone customer service, work in a call center or an inbound agency, or experience in comparable service sectors
• Travel experience in South America and good knowledge of the destination preferable

1. Application with CV and motivation letter
2. HR interview with Evaneos Recruitment Services
3. Call with concerned local agency