Company of African Trackers is inbound tour operator specializing in crafting tours in southern Africa, with offices based in Johannesburg and Cape Town. We are seeking a highly experienced and motivated French speaking senior travel consultant to join our Johannesburg team. You will be in charge of direct sales with Evaneos customers for the destination of South Africa. You will be the person who receives inquiries through the Evaneos platform and the main contact for French travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:

• Understand travelers expectations

• Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries

• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.

• Advises clients regarding destinations, cultures, customs, weather, and activities

• Responsible for billing the traveler

• Handles travel issues, conflicts, complaints, cancellations, and refunds

• Builds and maintains relationships with travel and tour operators

• Booking management: reservation with hotels and other services

• Quality monitoring during the trip

If you are a self-motivated and dedicated individual with a love for travel and a desire to make a positive impact on our client’s experiences, we encourage you to apply for this exciting opportunity

Additional information

Duration & contract type: open contract - freelance

Precise location: The offices are located in Johannesburg and Cape Town (South Africa) but you can work from anywhere you want

Training about the destination will be provided

Availability: immediate

Salary: 38,000ZAR + commissions on sales (gross salary before tax)

Other advantages: 1 flight / year + social security

NB: During the first 3 months’ probation, the Company will provide you with a flight ticket, a shared apartment and vehicle. (Petrol and food expenses not included)

Languages required:

• French : native
• English (or Spanish-English or Portuguese-English)

Ideal profile:

• Previous experience in tourism required (around 5 years)
• Fully Computer literate (windows)
• Excellent cross-cultural communication Skills
• Organised and detail-oriented
• Strong sales focus
• Think out of the box
• Ability to Listen
• Good Persuading Skills
• Being Internet and Social Media Savvy

Others: Problem-solving, Can-do attitude, Flexibility and adaptability, Customer service skills, Time management.

1. Application with CV and motivation letter
2. Video interview through Willo platform
3. HR interview with Evaneos Recruitment Services if needed
4. Call with the concerned local agency manager