Fuoritinerario is looking for a French market specialist to extend its markets and launch the French market. As a French sales agent, you will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for travelers who want to discover Italy. As the contract will be with the local agency, the job could contain any or more of the following duties:

• Preparation of the agency’s tools to launch the French market (translation of the tools from English to French)
• Understand travelers expectations
• Contact with clients to determine travel needs, budgets, and preferences: tailor-made itineraries
• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.
• Advises clients regarding destinations, cultures, customs, weather, and activities
• Handles travel issues, conflicts, complaints, cancellations, and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip

Additional information

Duration & contract type: 12 months Fixed Term Contract which may become a Permanent Contract based on performance & results
Precise location: Milan or Perugia - Italy
Availability: ASAP
Salary: TBD based on previous experience
Other advantages: “Fuoritinerario Academy” Training program
Working time per day and week: 8 hours per day/ 40 hours per week

Languages required:

• French (native/bilingual): to be able to speak with the travelers
• English or Italian mandatory: to be able to speak with your Italian colleagues (they all speak English as they work with the American market)
• German is a plus

Ideal profile:

• Previous experience in designing tailor-made itineraries (whatever the destination) and making quotations (at least 2 years of experience in DMC/tourism required)
• Knowledge of the French market (French travelers’ behaviors)
• Previous experience in managing reservations of services, scouting for new products/suppliers
• Curious, organized, problem solver, autonomous, team worker
• Multitasking
• Stress management
• Ready to take on a challenge!

1. Application with CV and motivation letter
2. Video interview through Willo platform
3. HR interview with Evaneos Recruitment Services if needed
4. Call with the concerned local agency manager