We are looking for a person who may help us to build up the Spanish market We are currently working with the Italian market with Evaneos and we want to extend our market capacity. You will be the person who receives inquiries through the Evaneos platform and the main contact for Spanish travelers. As the contract will be with the local agency, the job could contain any or more of the following duties :

• Understand travelers expectations
• Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries
• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.
• Advises clients regarding destinations, cultures, customs, weather, and activities
• Responsible for billing the travelers
• Handles travel issues, conflicts, complaints, cancellations, and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip

Additional information

• Duration & contract type: Long-term : one-year minimum. An initial probationary period will be granted for 3 months prior to the signing of the long-term contract.
• Precise location: Kathmandu, Nepal
• Availability: ASAP
• Salary: To be agreed - competitive depending on your skills plus bonuses for meeting targets.
• Other advantages: Flexible working hours. You can organize yourself and work some days in the office and others at home.
• Working time per day and week: whenever, as long as the job is done.

• Languages required: Spanish is mandatory (fluent/ native level) as you will be in contact with Spanish clients + English is mandatory (contact with colleagues & providers). French or Italian would be a plus (the manager is French).

• Skills: ease of communication, problem-solving, and organization. No need to know the destination Nepal. Previous experience in sales required and interests in the tourism industry. Better to know the Spanish market.

• Qualities: Being good at the telephone, well organized, client-oriented, willing to work in a team, flexibility.

1. Application with CV and motivation letter
2. Video interview through Willo platform
3. HR interview with Evaneos Recruitment Services if needed
4. Call with the concerned local agency manager