Key Account Manager - Retail France (Lisbon/Frankfurt or remote / France)
Emma - The Sleep Company

Emma - The Sleep Company

Key Account Manager - Retail France (Lisbon/Frankfurt or remote / France)

  • Permanent contract 
  • Frankfurt Am Main

The company

Emma - The Sleep Company

Emma - The Sleep Company

  • Mass Distribution, E-commerce, Marketing / Communications
  • From 250 to 2000 employees

The job

Key Account Manager - Retail France (Lisbon/Frankfurt or remote / France)

  • Permanent contract 
  • Frankfurt Am Main

Who are they?

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

2020 has been our most successful year yet. We became the #1 bed-in-a-box brand globally and shot into the top 3 of Europe’s most successful mattress companies. Our revenues increased to € 405 million and our team members exceeded 500. We’re proud to represent over 40 nationalities at our offices in Frankfurt am Main, Manila, Lisbon, and Shanghai.

Our work culture is built on strong values that promote community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer exciting opportunities, to develop and advance professionally and personally.

Emma - The Sleep Company
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Job description

Ready to lead, disrupt and reinvent the sleep industry?


We are Emma – The Sleep Company. Created in 2013, we are now one of Europe's fastest-growing startups, and the world's leading D2C sleep brand. We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off.

 

Our mattresses are available in 21 countries, recommended by many consumer associations in Europe and have been elected Product of The Year 2019 in France. In 2021 our revenue grew from €405 to €645 million. We are currently scaling up and to help us growing, we need you !

 

We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.



This is what you'll do:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that retail key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of retail key clients' needs and requirements and preparing customized solutions.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

    • This is what you'll bring to us:

  • First experience in key account management. (“Consumer goods” is an advantage)
  • Proficient in all Microsoft Office applications.
  • The ability to build rapport with retail key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation skills.
  • Exceptional customer service skills.
  • Excellent communication skills. (Fluent: German and English)

    • What we offer:

  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
  • Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
  • To work and learn from experts in diverse fields and get to know your team members at exciting company events.



    • You can apply via our application portal by clicking on the button below and join our great team! In order to get to know each other better and as soon as possible, please send us your complete application in English with the desired position (CV, notes). 

    If you have any questions regarding the application process, please do not hesitate to contact Antoine, Maxime, Rémi, Olivier and Amélie at: carriereinfo@emma-sleep.com ; we will be happy to help you !

    Emma - The Sleep Company

    Emma - The Sleep Company

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