Principal Design & Experience Lead / UX Management (m/f/x)

Job summary
Permanent contract
Vienna, Linz, Graz
Salary: Not specified
A few days at home
Experience: > 10 years
Skills & expertise
Cross-functional team leadership
Human Resources Management
Communication skills


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Questions and answers about the job

The position

Job description

Job Description

  • Work across the organization with embedded Design & Experience practitioners and domain-specific leadership to ensure we are building a strong product experience for our customers. 
  • Inspire and empower designers through listening, mentorship, coaching, and career guidance. Also, be a strong sparring partner, and challenge designers to continue growing and innovating. 
  • Support cross-solution product experience design initiatives, and have agility to still work in the craft for strategic projects. 
  • Align with leadership across the organization to work towards a cohesive and unified strategy. 
  • Develop and nudge our design organization forward, directly collaborating with UX management and the extended team.  
  • Help grow the Design & Experience department, by collaborating with cross-lab internal partners (e.g. talent acquisition, HR, product, engineering).   
  • Provide guidance to teams and enable them to operate autonomously. 
  • Live, support, and help to further develop Dynatrace's culture & values. 
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Preferred experience


  • Experiences in leading UX strategy initiatives and, showing strong leadership as well as mentorship experiences. 
  • Rock-solid product experience design skills matured by working in the industry for indicatively 10-15 years or more — with a good part of those at enterprise software product companies.   
  • You have been hands-on in the product experience design craft for many years.  
  • You are good at mentoring, coaching, and helping the product and the team bring a product shine. 
  • Experienced in building and scaling successful in-house UX design teams within large software organizations (hundreds of employees or more).   
  • Can-do attitude with a very hands-on and solution-oriented approach. Able to work and scale within a fast-growing environment, while thinking and planning strategically.   
  • High drive, ability to deal with conflicts, flexibility, and a dynamic mindset.   
  • Outstanding communication and presentation skills (in English), and strong cross-department collaborator.   
  • Able to positively impact team spirit across any kind of situation.  

Please kindly apply with both your resume and portfolio in English. 

We would also highly appreciate a cover letter. 
When applying for this role please include a link to a brief portfolio (or collection of business cases) showing a few selected commercial projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your management role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, and the results that were achieved. 

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Additional Information

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.  
  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.  
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.  
  • An environment that fosters innovation, enables creative collaboration and allows you to grow.  
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.  
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.    
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.  If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Click this link to find out more information about our relocation program.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. 
  • Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 75,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience. 

Discover more perks & benefits

Growth opportunities - find out how Dynatrace supports your career development and personal growth journey:

Flexible working - our flexible and trusting work environment fits your current life situation:

Relocation Support - discover how we can support you if you wish to join us at one of our global locations:

Company Description

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Dynatrace exists to make the software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

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