Role description:

Diabolocom’s customers in the UK are satisfied with our services. They mainly originate from contacts we originally had in France.

Now, we want to replicate in the UK our commercial success in France, and are looking for a Sales Executive to accelerate our development and build a long term relationship with our customers.

Key responsibilities are:

Define the prospection strategy together with the UK Sales Development Representative

Identify and meet with potential customers, and explain how Diabolocom can help them generate more revenue (-> customer loyalty, customer acquisition)

Handle the whole selling process: target appropriate companies and contacts, present our services during face-to-face meetings with your clients, respond to RFQ, conduct client negotiations, close deals

Define and follow up KPIs, action plan and process to reach commercial targets

Build and promote strong, long-lasting customer relationships by partnering with them, understanding their needs and demonstrating our ability to support demanding customer journeys with state-of-the art customization, industrialization and automation

Organise and work closely with the existing teams across Europe

Preferred requirements:

Experience consulting/selling at the “C” level

Proven experience in the world of customer experience/relationship is a huge plus (outsourcer, CRM vendor…)

Excellent verbal and written communication in English is necessary for this position

Recruitment process:

Call or Jade with Jade, our Talent Acquisition Manager

Visio with Giorgia, our Head of Sales

On-site interview with Yves, our Chief of Sales & Marketing Officer and Frédéric, our CEO

About us:

Diabolocom is the voice cloud contact centre solution for customer service and sales teams chosen by successful scale-ups and mid/large size enterprises operating in highly competitive markets. We do not act simply as a solution provider, but as a committed business partner aiming at solving problems and delivering outstanding performance to our clients.

At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.