Dental Monitoring

Dental Monitoring

Customer Service Specialist

  • Permanent contract 
  • Starting date:  
  • London
  • 2 years of college
  • > 2 years

The company

Dental Monitoring

Dental Monitoring

  • Artificial Intelligence / Machine Learning, Health, Mobile Apps
  • From 50 to 250 employees

The job

Customer Service Specialist

  • Permanent contract 
  • London

This position was filled!

About

It’s an audacious, incredibly rewarding mission that our increasingly diverse team is dedicated to achieving.

Dental Monitoring is built around the idea of providing Dental Professionals with a way to remotely monitor their patients’ treatments, more accurately and regardless of their geographic location, thanks to our easy to use and unique AI driven device.

Dental Monitoring is the world’s first SaaS application designed to remote monitoring of dental treatment. Our AI is able to detect more than 170 clinical situations from intra-oral pictures taken by the patient, with a customizable platform to automatically deliver messages to patients and instructions to the practice team.

In a nutshell, Dental Monitoring is revolutionizing the way Dental health care is provided, and has already convinced thousands of doctors around the world.

After having just closed a 45M€ funding backed by UK based VC Vitruvian Partners, Dental Monitoring is on the path to accelerate its international development, so many exciting challenges lie ahead. Guided by our core values, we’ll meet these challenges creatively and with the support of our global Dental Professionals community. Join us !

Discover DM: https://dental-monitoring.com/

Job description

WHAT YOU’LL DO

  • Daily follow up of customers activities
  • Providing assistance to users with regards to their queries (phone / e-mail)
  • Building relationship with customers
  • Handling complaints and providing appropriate solutions and alternatives
  • Providing training on our company’s Dashboard to Healthcare professionals

Preferred experience

WHAT YOU’LL NEED

  • Fluent in English
  • Telephone ease;
  • Rigorous, hardworking, but fun;
  • Challenging & Goal oriented mindset;
  • Prior experience in customer relationship is a plus;
  • Passionate about new technologies;

BONUS POINTS IF

  • Speak French
  • Speak German
  • Speak Spanish

WHAT YOU’LL EXPERIENCE

  • Amazing offices in the center of London;
  • Evolving in a hyper growth environment;
  • Daily chat with collaborators coming +27 different countries;

Meet the Dental Monitoring team

Dental Monitoring

Dental Monitoring

Customer Service Specialist

  • Permanent contract 
  • Starting date:  
  • London
  • 2 years of college
  • > 2 years
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