This position is no longer available.

Junior Customer Solutions Engineer - UK

Permanent contract
London
Salary: Not specified
No remote work

Deepki
Deepki

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Questions and answers about the job

The position

Job description

The Customer Solutions Engineer Deepki, manages and assists our customers in the deployment of SaaS software.

  • He/she contributes to the management of energy saving projects;

  • Participates in the specification and implementation of SaaS business applications;

  • He/she analyses client data and writes deliverables (reporting, analyses, etc.);

  • He/she trains the client users and assists them in using the business application;

  • He/she is responsible for the quality of the application and non-application deliverables and their use by the users;

  • He/she identifies complementary needs, manages the customer roadmap and makes complementary offers;

  • He/she participates in the capitalisation of expertise by producing notes.


Preferred experience

Essential qualities and skills:

  • Experience or training in energy / building / engineering
  • Project management
  • Quality and methodology
  • Communication and teaching skills
  • Sense of customer contact

Nice to have skills:

  • Interest in sustainable development
  • Interest in computer development (python / R / …)
  • Agile development methods (scrum / sprint / …)

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