The team
Under the supervision of the IT manager, you will provide IT support for +100 users in 3 different locations (worldwide), supporting the growth of the company.
IT Management team is part of a larger +10 tech. team dealing with automation / devops and reliability issues.
You will be more specifically in charge of
Providing and supporting business initiatives related to hardware and software needs
- Manage company processes for employee identities and MDM,- Manage company laptops (win / mac / linux) and mobile devices (Android/IOS) fleets,- Order hardware when necessary (capacity planning) in close collaboration with HR hiring plan,- Asses new needs to promote appropriate processes and quality gates.
Guaranteeing smooth onboarding for new joiners
- Setup laptop following security policies,- Manage credentials and permissions lifecycle,- Provide onboarding training to employees.
Handling the frontline IT support, making sure all software and hardware issues are resolved in a timely manner with limited disruptions
- Manage day-to-day requests,- Manage incident and request for change communications,- Inspect and diagnose hardware or software issues.
Maintaining IT documentation and knowledge base
- Keep up to date the assets inventory,- Maintain & update the IT procedures knowledge base,- Contribute to self-learning knowledge base addressing common issues.
We are looking for someone with:
Bonus points
What we offer if you join our dream team
What are the next steps:
You x Talent Acquisition Manager : first interview and cultural fit
You x Manager: technical and cultural fit + Take-home technical challenge
You x Team: Presentation and review of your “technical proposal” with the team
You x Member of the leadership team - Discussion about Datadome vision and “raison d’être”
NOW you really met everyone Welcome to DataDome :)
DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.