Accounts Receivable Process Analyst


Accounts Receivable Process Analyst

  • Permanent contract 
  • Paris

The company



  • Digital
  • > 2000 employees

The job

Accounts Receivable Process Analyst

  • Permanent contract 
  • Paris

Who are they?

Criteo is a global technology company that powers the world’s marketers and media owners with trusted and impactful advertising through their world-leading Commerce Media Platform, a suite of products that activates the world’s largest set of commerce data to drive better commerce outcomes. They help thousands of brands, publishers, and retailers reach and monetize audiences and are committed to supporting a fair and open internet that enables discovery, innovation, and choice.

Criteo is headquartered in Paris, France, and has offices around the world where their incredible team collaborates to create an open and inclusive environment. They stick together, accomplish together, celebrate together—and they do the right thing to create a sustainable impact for their customers, their industry, and the people they serve.

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Job description

Who we are

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.

1.      AR process expertise and improvement

Process definition and improvement

Ø  Assessment of feasibility, definition of target processes and creation of potential IT tickets for non-standard client deals, new products, IIT tools, projects, policies

Ø  Identification and qualification of process improvements via own expertise, measurements/KPIs, feedback from AR and other teams

Ø  Improvement (incl. automation) of AR processes and tools to improve efficiency, speed, accuracy and client and team satisfaction

Exception and escalation management

Ø  Support to the AR team during monthly closing or for urgent/complex client request or exceptions

Ø  Escalation to management when deviation to the target process is observed

Ø  Act as SPOC for IT incidents impacting AR

Ø  Mitigate those incidents (incl. identifying and communicating workarounds)                                                 

Prioritization and delivery management

Ø  Creation of new AR IT tickets (JIRA) for billing systems (SAP BRIM + in-house legacy system), SAP

Ø  Tickets prioritization with Business and IIT in weekly OPCOMs

Ø  UAT execution and validation

2.      AR process documentation and change management

Process documentation and expertise

Ø  Documentation of processes in the Finance Knowledge Center (Confluence) : flowcharts, desktop procedures, SOPs

Ø  Answering functional questions from AR team members, Team Leaders and other Finance teams.

Change management

Ø  Communication and training on new and updated processes

Ø  Monitoring and ensuring process adoption, including level 1 support and training refreshers

Ø  New team member functional onboarding and training, including shadowing sessions




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