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Solutions Engineer

Job summary
Permanent contract
Salary: Not specified
No remote work
Skills & expertise
Team collaboration
Technical aptitude
Team building


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Questions and answers about the job

The position

Job description

To solve one of the largest problems of our generation we need to get the world’s best talent.

We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean. We just started. Our goal to connect the global food system is extremely ambitious and complex. A problem of this magnitude and complexity requires a massive scale and only the best people will be able to solve it. We are gathering the best people globally together in order to succeed in our mission. Are you in?

For us, it is always team-first.  Teams in which everyone subordinates their individual success to the team's success will win against teams that don't. Can you put your ego aside?

We are looking for the hungry underdogs that will rather fail than not try. We look for humility because it makes us learn faster. And we look for people who understand that hard work is necessary and that shortcuts don’t exist. We are playing the long game and want to build a truly generational company.

Our mission requires us to be fast. We believe that urgency is a mindset. We look for people who act with speed in everything they do, yet never lose sight of the bigger picture.

Fun plays an important role. We want to succeed and celebrate when we do. It is important to us that our people form real bonds in and outside of work.

We have no small plans, we are assembling a championship team, with people that take real ownership of our company’s long-term success. If you feel this is for you, then deep inside you, you might be already one of us.

See what we’ve been up to:

With technology at the core of our work, our engineers are driven by quality. Our chat-based ordering app has already changed the game for thousands of restaurants and suppliers across the globe, but there is much more work to be done. And that’s where we need your help. If you’re looking to be at the intersection of purpose and innovation, we’d love to hear from you.

Meet your team

This is a cross-functional, agile team that is fully equipped to deliver our integrations product value to our key vendor customers. You will not only learn how food is distributed along the supply chain but will also contribute to making the underlying technological processes more efficient and sustainable. You will work with software engineers, product managers and our vendor sales team internally and regularly interact with our key clients. You will work from our Berlin office which is a very energetic engineering, business, sales & operations focused office.

What you will do

You will be the technical owner of all our integration with suppliers within Germany. As such, you are building the foundation for a strong long term relationship between Choco and the supplier landscape.

  • You drive technical conversations with our key customers on the supplier side in order to understand how their systems work

  • You drive finding solutions to connect to the different ERP / IT systems of our customers in German market in order to deliver our product value

  • You work closely with the integrations software engineering team, you communicate user needs and market developments while having the best overview of what is happening in supplier integrations in Germany

  • You will support the discovery, implementation and roll-out phases of key integration projects

What we are looking for

  • Fluent German language skill as you will be communicating with suppliers locally.

  • You love solving technical challenges no matter where they come from and what form they take. You wont need coding skills, but you should have in-depth technical understanding of a wide variety of technologies. You should be able to translate customer requirements to technical documentation and solutions design

  • You are a teacher and 100% customer centric: You will be figuring out how to connect two worlds and systems that don’t always want to fit together. You help overcome any obstacle and are pivotal to closing deals - the more languages you speak, the better.

  • Experience in a technical consulting role or technical project management in a customer facing set up

  • Strong technical understanding, especially when it comes to APIs, integrations, communication between systems

  • Understanding of different ERP / SaaS systems (Quickbooks, SAP, Navision, etc) would be a bonus

We invite you to take part in the following selection process:

  1. Introduction call: a Recruiter will tell you more about Choco, our Tech Org and get to know your work, background, interests and you as a person better.

  2. Technical interview: our Solutions Engineer & Backend Engineer have a technical conversation. No coding, no whiteboard here. We want to map your previous experience. But also see how you would analyse requirements and work with clients.

  3. Product/Business interview: now is the time to show us your communication, customer facing skills and your business sense, but also how you would collaborate with others.

  4. Cultural interview: we will have a chat with you about our culture and checks what can be your non-technical contribution to Choco.

OFFER: your interviewers will make a decision together regarding your offer.

A stellar onboarding and the smartest team in the foodspace will be waiting for you ! 🚀

Choco was founded in Berlin in 2018 and has since expanded to a team of over 400 committed Chocorians working from Choco offices in the US, France, Belgium, Germany, Austria, the UK, and Spain. Our ordering app is used by over 15K buyers and over 10K suppliers around the globe - processing hundreds of thousands of tons of food every month.

We raised over $280mn from some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital. We are the first unicorn to reduce food waste.

We’re working alongside those who built companies like Google, Facebook, Amazon, Uber, Rocket Internet, and more.

Choco is an equal-opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

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