This position is no longer available.

Operations Manager

Permanent contract
Paris
Salary: Not specified
No remote work
Education: Bachelor's Degree

BlaBlaCar
BlaBlaCar

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Questions and answers about the job

The position

Job description

Why join us?

As BlaBlaCar pursues its ambitious development in France and in Benelux by launching buses, we are looking for a Stations Operations Manager to join the local France & Benelux Bus Operations team. As the Stations Operations Manager, you will be responsible for handling the operations in our Stations of the zone France, Benelux and London, including the station of Bercy.

You will report directly to the Head of Bus Operations & Supply, and have very regular interactions with the rest of the Bus Ops team (Bus Partner Managers, Quality & Security teams), in addition to Central bus teams (Network, Pricing, Operations)

What you will directly contribute to:

You will be in charge of managing a large team of ~10 people, handling the budget of the team, and being the main point of contact for all central bus teams on stations related subjects.

  • Bus Stop Managers team
    You will manage a team of 3 bus stop managers, in charge of handling the operations related to 175 bus stops in France/Benelux (contracts, branding, safety of each stop, etc.)
    You will be the guarantor of the company’s relationships with municipalities
    You will closely work with other Bus teams, including Network team and Bus Partner Managers to synchronize the launch of news lines

  • Station Manager and Station Agents
    You will manage a Station Manager in charge of a team of +10 agents welcoming our passengers in Bercy station
    [Bercy] You will be the guarantor of the company’s relationships with Bercy station
    [Other stations] You will manage contracts with agents stations suppliers in other cities where we have agents (externalized)
    You will ensure the working conditions of your team in Bercy are aligned with company standards


Preferred experience

  • At least 4 years of experience in highly operational jobs
  • Strong management skills : managing a large team with very various profiles
  • Strong communication and interpersonal skills
  • Capability to step back and think strategic / big picture
  • Strong analytical skills - ability to work with data to define priorities, actionable insights, and present results
  • High-energy, humble and motivated by innovation and constant change
  • Fluent in French and English

Additional Information
A few practical details about the role:

  • Start: As soon as you are ready!
  • Location: Paris, France
  • Contract: Permanent

What we offer all of our employees

  • The opportunity to have a meaningful impact, building a CO2-saving global travel network enabling strong human connections too
  • A strong “Fun & Serious” company culture
  • State-of-the-art office spaces, in a great location
  • A start-up spirit grounded in agility & teamwork
  • Bi-Weekly team-all BlaBlaTalks to learn from each other
  • Weekly Tech Demos, so that we’re all up to date with where our product stands
  • Free carpooling to live our value “Be The Membe

Recruitment process

What’s next

If you are ready to join our exciting journey, please apply below. You may upload your resume in French or English, in PDF format. You will have to answer a few questions in French.
We will review your application within the next two weeks. If your profile fits our requirements, we will send you a video test. We will then invite you for various interviews with our Community Relations Team.

*Please note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*

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