Back Market
Business Data Analyst Intern (Customer Experience)
- Internship
- 199, Rue Championnet, Paris, 75018
- Education: Not specified
- Experience: Not specified
The company
Back Market
- Environment / Sustainable Development, Collaborative Economy, E-commerce
- From 250 to 2000 employees
The job
Business Data Analyst Intern (Customer Experience)
- Internship
- Education: Not specified
- Experience: Not specified
This position was filled!
Who are they?
BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.
Rencontrez Dawn, Senior VP of Engineering
Rencontrez Torrin, Head of Business Development
Meet Albane, Chief People Officer
Job description
Back Market is the world’s leading refurbished electronics marketplace with a team of more than 650, powering operations in 16 countries (and counting!).
Back Market is undergoing meteoric growth and has raised $884 million, with a valuation of $5.7 billion. Our mission is simple: empowering people to buy tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact.
Be part of a great and growing adventure that will change the way the world consumes tech.
Working within the Global Customer Care team, you’ll have a key role in bringing data, facts and insights to our decision-making process
The team is made of 7 people sharing the same passion for scale-ups, gathering various skills from Data, Ops, and Tools. The Data Analyst and Data Analyst Intern support the Care department in any kind of data-driven projects. You will participate in the growth and success of BackMarket by ensuring the performance of Customer Service through accurate monitoring and implementation of improvement actions.
As a member of this team, expect to be exposed to various Cost and Performance topics related to the 16 countries BackMarket operates in (data transformation, reporting, analysis, etc)
Your Mission (If You Accept It): 🥇
You’re At The Right Place If: ⭐
About the internship:
- Starting date is in January or February, 2023
- Duration : 6 months (until end of June / July 2023)
- Full-time internship
- Location : Paris, France
--> You must have an internship agreement provided by your current school
Recruitment Process:
- Interview (Video call on Zoom) with Julie, Talent Acquisition Specialist
- Technical test (home assignement)
Interview (Video call on Zoom) with Victor or Juliette, Data Analysts
Interview (Video call on Zoom) with Lucas, Head of Customer Delight Performance & PMO
WHY SHOULD YOU JOIN US ? ✌🏼
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc…
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.