This role will be required to be based in the UK or France,You must be able to provide coverage for UK time 8 AM - 5 PM.
The Technical Account Manager (TAM) serves as a designated technical support contact and a trusted advisor to Algolia’s customers. The TAM works to deliver and manage resolution of complex issues with the full context and understanding of the customers specific product and technology environment. The TAM will orchestrate reactive and proactive support across Algolia Product Engineering teams as related to a customer’s operation and optimization of Algolia’s products. By maintaining a long-term relationship with their customers, a TAM gains an understanding of the customer’s overall technical environment, usage trends, and pain points - which is used by the TAM to effectively support customers.
RESPONSIBILIES:
Nice to have:
These companies are also recruiting for the position of “Customer Service”.
See all job openings