Permanent contract
Salary: Not specified
A few days at home


Interested in this job?

Questions and answers about the job

The position

Job description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

Our Corporate Systems team is recruiting an IT Finance internal consultant in Madrid.

Your mission @ Aircall:

  • Supporting our Product and Business goals through the ERP process configuration (Netsuite).
  • Complex End to End ecosystem : Working effectively with key stakeholders (Billing, Finance Business, Sales Team, IT Department, ERP Vendors and Middleware Vendors) to understand business and functional requirements to translate into standard or customized solutions with NetSuite and any integrated systems.
  • Prepare project scoping and estimations. Perform deployment of configuration, custom scripts/workflows.
  • Integration management: Monitor and Optimize the flows between Netsuite and integrated platforms, reconcile and investigate errors (billing and Payment-Service-Providers systems, Salesforce/Celigo, Back-end tools)
  • Customizing: Reports and searches, dashboards, custom records/fields, transaction & entry forms and printed pdf & html layouts.
  • Creating Process model diagrams, charts, and implementation of these processes across the organization.
  • Implementing and adhering to internal controls and supporting external & internal auditors through walkthroughs and documentation.
  • The Governance is structured around (1) support on Incidents, (2) enhancements, and (3) projects. The time will be spread across those 3 areas.
  • Your profile:

  • Skilled at working within a dynamic, team-oriented, collaborative environment.
  • Attention to detail and see the big picture at the same time.
  • Strong communication.
  • Strong customer service orientation.
  • Ability to present ideas and solutions in user-friendly language.
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  • Proven analytical and problem-solving abilities.
  • Critical thinking.
  • Extensive experience in ERP/Systems and Finance.
  • 4-6 years' working experience (Consulting experience would be great) .
  • Ability to work in a rapidly changing environment.
  • Bachelor's degree in Engineering, or Accounting, or Computer/Information Science or equivalent.
  • Fluent in English
  • French &/ or Spanish spoken are a plus
  • Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

    Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

    We’re creating a place where great people trust one another and thrive together.

    People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

    Why join us?

    🚀 Key moment to join Aircall in terms of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

    We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

    Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

    Want to know more?