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Content Specialist Lead - France

Permanent contract
Paris
Salary: Not specified
No remote work
Experience: > 5 years

Aircall
Aircall

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Job description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 12,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the role:

Aircall is looking for a creative, energetic, and experienced Content Specialist to manage the French content ideation and production for Aircall across the marketing department.

This role reports to the Global Senior Manager of Content and will sit as part of the Content Team. You will be joining an already established marketing team and will create and implement our French tone of voice for all of our marketing efforts (brand, field marketing, product marketing, etc.).

This role will be responsible for supporting the content ideation, production and implementation in all of our touch points - from the blog posts to ads, landing pages, long form content (ebooks), and will be accountable for the quality and accuracy of the materials, ensuring that we are building a strong tone of voice.

A successful candidate is a highly motivated individual who works comfortably and autonomously in a fast-paced environment. You have a demonstrated ability to manage priorities and projects, with a mix of organizational and communication skills.

Your mission @Aircall:

  • Ownership of the editorial content calendar for French content
  • Create content to deliver accurate, sharp content for owned, earned and paid medias: website, long form content (ebooks...), social, editorial bylines… 
  • Take a creative approach to our content to ensure a mix of cold & hot content within a wide variety of publications, to broaden our audience and carry Aircall's tone of voice. Implement Aircall's tone of voice and editorial guidelines in all content
  • Rally a network of internal partners, and freelancers to ensure accuracy and sharpness of the content: Studio, Content, Product Marketing, Field Marketing, SEO, HR, and other internal teams. Specifically partner with Communication & Studio teams to work on rich media (videos, infographics, ...)
  • Partner with the Demand Gen team’s to include editorial in our SEO strategy 
  • Coordinate with internal subject matter experts and PMM teams to ensure quality and accuracy of your content
  • Optimize existing content to improve performance and increase conversion
  • Ensure all-around consistency (this includes the style, fonts, images, and tone)
  • Update website content with our easy and accessible CMS
  • Review and proofread already localized content to ensure its quality
  • Occasionally manages content freelancers or agencies
  • Understands and knows how to impact content-related KPIs (website traffic), partnering with SEO and social media
  • A little more about you:

  • Bachelor's, or Master’s degree, in Language Studies, or International Studies
  • 4-6+ years of prior content creation & project management experience, working on projects that involve website, marketing collateral, product/software wordings, knowledgebase, creative content,, etc.
  • Bilingual or native in French is mandatory. Fluency in English language is required
  • Experience working for SaaS companies & a start-up environment
  • Working knowledge of industry standard CMS & Google Drive tools
  • Excellent written and verbal communication skills
  • Strong analytical problem-solving skills
  • Bias to action, proactive & innovative by nature
  • Strong attention to detail
  • Self-starter — you see a clear link between your actions and their outcomes. 
  • Analytical skills are a big plus (Google Analytics), to understand the performance of your content
  • Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

    Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

    We’re creating a place where great people trust one another and thrive together.

    People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

    Why join us?

    🚀 Key moment to join Aircall in terms of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

    We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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