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Channel Account Manager - Technology Solutions Brokers

Permanent contract
New York
Salary: Not specified
Fully-remote

Aircall
Aircall

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Job description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 12,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the Role:

The primary role of the Channel Account Manager (CAM) is to develop partner relationships, drive channel sales efforts, and partner with the Aircall’s sales team to close channel deals. The end goal is to build a loyal, enabled partner base that generates a consistent pipeline of opportunities and grow new monthly recurring revenue (MRR) for the Aircall product suite. This is a great opportunity to join a team at its early stages and make a significant impact on the business.

This role will be based remotely and involve 50% travel.

What you'll do:

  • Achieve quarterly and annual channel sales targets
  • Identify, recruit, enable, and create go-to-market strategies with partners to achieve sales goals
  • Develop relationships with key field channel sales stakeholders at the Technology Solutions Brokers (TSBs)
  • Bring successful relationships from your existing partner network
  • Develop business plans and drive co-marketing campaigns with new and existing partners.
  • Conduct regular business reviews and planning meetings with top and emerging partners in assigned region
  • Support and participate in regional sales and enablement activities: events, seminars/webinars, sales meetings, demos, and trainings
  • Manage the partner’s engagements with Aircall to ensure they are well connected with critical personnel including Account Executives, Solution Engineers, Marketing, Operations, and Executives
  • Team Selling - Working with Aircall Account Executives and the partners assisting as needed with customer meetings, demos, quotes, proposals, and the close process to ensure no details are missed
  • What you'll bring:

  • 7+ years or more of Channel Sales experience, major distributor/TSB/Master Agent partner experience highly preferred
  • B2B technology background, preferably CCaaS, UCaaS, SaaS, or CRM and familiarity with MRR model
  • Track record of meeting and exceeding monthly and quarterly sales goals
  • Proven success in a fast-paced, challenging and dynamic environment
  • Outstanding verbal, written, organizational, and interpersonal skills including ability to convey, and relate ideas to others
  • Ability to explore and make recommendations to partners based on customer needs, strong initiative, and creativity applied through technology
  • Bachelors degree in a relevant field of study preferred, but not required-- the relevant experience is what's important to us! 
  • Vibrant and energetic attitude, willingness to perform, and get things done
  • Key traits we look for:

    You are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! 

    We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!

    Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

    Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

    We’re creating a place where great people trust one another and thrive together.

    People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

    Why join us?

    🚀 Key moment to join Aircall in terms of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

    💵 Competitive salary package & equity

    🏨 Medical, dental, and vision insurance is 100% covered

    📈 401k plan with company matching!

    ✈️ Unlimited PTO — take the time you need to come to work feeling great!

    ⭐️ Wellness, internet, and childcare reimbursements

    💚 Generous parental leave policy

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

    We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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