Head of Internal Control and Operational Risk Swan

Swan is looking for a Head of Internal Control & Operational Risk to lead and continuously improve its risk management and internal control frameworks.

Reporting to the Chief Risk & Compliance Officer (CRCO), you will lead the Internal Control team, oversee operational risks, ensure compliance with Swan’s risk appetite, and provide senior management with clear risk assessments and recommendations.

This is a key leadership role, working closely with teams across Risk, Compliance, Finance, Operations, Product, Technology, and Legal to strengthen Swan’s risk management and governance.

✨ Key Responsibilities

• Internal Control team leadership. Lead Swan’s Internal Control team of 4 to 5 professionals, covering internal control, operational risk, and remediation monitoring, while setting clear priorities, developing team expertise, and allocating resources to key risks and regulatory priorities

• Operational risk management. Own and continuously improve Swan’s operational risk framework, overseeing risk mapping, risk assessments, incident management, and risk monitoring across France and European branches

• Group-wide permanent control. Lead Swan’s permanent control framework across all markets, ensuring consistent methodologies, risk-based control plans, and effective oversight of local branch frameworks while addressing local regulatory requirements

• Risk appetite & monitoring. Maintain and monitor Swan’s Risk Appetite Framework in collaboration with the CRCO, defining key risk indicators, thresholds, and escalation mechanisms to ensure operational risks remain within approved limits

• Remediation & continuous improvement. Oversee the identification, tracking, and resolution of control deficiencies, incidents, audit findings, and regulatory recommendations, ensuring timely and sustainable remediation in collaboration with accountable teams

• Risk governance & reporting. Provide the CRCO, senior management, and governance committees with clear, actionable risk reporting and dashboards, independently challenging risk assessments, escalating material exposures, and supporting informed decision-making.

✨ Curious about your future team?

You will work closely with Terry and Kani, internal controllers, as well as all members of Swan’s Risk department, to strengthen our internal control framework and foster a shared risk culture across the organization.

You will also collaborate with teams across Swan, including Payments, Sales, Finance, Compliance and more, to support effective risk management in their day-to-day activities.