Permanent
San Francisco
Occasional remote
290K to 340K $ a year
> 5 years
Skills we're looking for
Attention to detail
Prompt engineering
User research
Design system
Collaboration and teamwork
+2
You'll be part of
85 employees
Big Data
Finance
Our take
Orb founders Morales and Grover worked together as engineering leaders at Asana for five years, and during their time at the company they witnessed a plethora of changes to pricing and packing. The major changes were a burden not only for the financing team, but for the engineers themselves. Realising they wanted more flexibility over how software-as-a-service (SaaS) products are billed and monetised, the pair developed Orb. It's a cloud-based software platform helping businesses create and manage pricing models, with a specific focus on helping businesses that are seeking flexible pricing options for their customers, such as subscription-based services or pay-as-you-go models. Orb is backed by a number of investment organisations as well as founders and executives at the forefront of enterprise software. It expanded its team in 2023 and, in 2024, enjoyed $24 million in funding to accelerate its mission. It's now well-equipped to fulfil its vision of leveraging software so companies can be at their most effective.
You'll be working on
- As designer at Orb, you’ll drive the end-to-end design process, from early discovery research through to implementation. You’ll own solutioning and vision setting for Orb’s revenue reporting and invoicing products in partnership with your team
- Our team is thoughtful about what makes a world-class user experience. We value opinionated defaults with strong safeguards–and will look to you to help guide our users to the best outcomes
- Lead user research sessions—including discovery interviews, contextual inquiries, and usability tests—to deeply understand user workflows, uncover pain points, and validate solutions through prototype feedback
- Rapidly iterate on solutions through low- and high-fidelity prototypes, using each round to de-risk assumptions and sharpen the problem definition
- Partner with engineers and product managers from day zero to shape the direction of new initiatives, balancing user needs, technical constraints, and business goals
- Frame ambiguous problems into clear design opportunities, defining success criteria alongside product and engineering partners
- Actively participate in design critique—soliciting feedback early, offering thoughtful critique to peers, and raising the quality bar across the team
- Partner closely with engineers throughout implementation to ensure the shipped experience matches design intent, and make pragmatic trade-offs when it doesn’t
- Contribute to and evolve the design system alongside other designers—proposing new patterns, refining existing components, and championing consistency across surfaces
- Communicate design decisions clearly to cross-functional stakeholders, grounding recommendations in user research, data, and craft principles
- Own the end-to-end quality of your work, from initial research through post-launch measurement and iteration
Benefits
- Medical insurance - 100% coverage for you and dependents
- Dental, vision, and life insurance
- Unlimited PTO, with 15 days minimum encouraged
- 401k plan
- 16-week paid parental leave with equity vesting
- Commuter stipend
- Catered lunches in the office
We're looking for
- 7+ years of professional design experience, preferably in B2B SaaS
- You think in systems and are constantly evaluating how your design decisions interact with the entire product ecosystem
- You excel at distilling complex workflows into intuitive user experiences
- You are able to break large design initiatives into smaller, shippable pieces without sacrificing usability
- You work iteratively, sharing early and often
- You are a strong communicator that thrives with cross-functional collaboration and are excited about collaborating with product and engineering counterparts
- You have an exceptional eye for detail
- Get excited about content design/UX copywriting
- Have experience working on products that are designed for accounting and finance personas