Account Manager - North America Naboo
Corporate event concierge service with AI-driven automation.
Permanent
Montréal
Occasional remote
Salary: Not specified
You'll be part of
180 employees
Software
Human Resources
Digital
Event Management
Average age: 27
Founded in 2022
50%
50%
Naboo’s corporate event concierge service enables the booking of venues, catering, transportation, team-building activities for everything from business meals to seminars to large-scale annual retreats.
The platform utilises AI in the back-end to automate any administrative and/or low value-added tasks through Tech and AI automation. It received its second funding round in 2023.
The event organisation space is ripe for disruption. Despite corporations increasing their event budgets, the sector remains anchored in outdated concierge models and software that hasn’t evolved in decades.
Naboo is redefining this landscape by introducing automation that streamlines event planning while elevating the experience for organisers and attendees alike. By prioritising financial transparency and compliance, Naboo is not just making event management easier—it’s setting a new standard for the industry.
There’s been an explosion of team-building activities and in-person events due to the rise of remote work. It’s all about fostering social interaction, creating a feeling of belonging, which engenders employee loyalty and commitment!
You'll be working on
NB : this position is based in Montreal 🇨🇦
⚠️ Key Requirement: fluent Portuguese
Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution.
You will play a key role… 🔑 that of converting a lead into a satisfied and loyal customer. To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed 💪 Rigorous and personalised follow-up is essential in managing requests.
You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.
During this exciting adventure, you will be entrusted with the following tasks:
Supporting customers to meet their needs for seminars, team trips and corporate events
Qualifying and processing leads, from briefings to closing, via our platform
Carry out targeted commercial actions to develop our offering within the account assigned to you.
Work towards achieving individual and collective objectives.
Propose improvements to internal processes and tools.
Be proactive in proposing actions to roll out our offering.
Participate in strategic discussions about Naboo.
Compensation & Benefits
Attractive package and benefits (Classpass, Transport, Health insurance Canada Life…)
Beautiful offices in the center of Montréal
Top-notch work equipment (MacBook) đź’»
Events that bring our team together 🎉
We're looking for
You are the ideal candidate if
You have initial experience as an account manager in the hotel or events industry.
You have a strong sense of customer service, are responsive and organised.
You have a solid knowledge of the hotel and events market.
You speak native English (it’s a plus if you speak French).
Naboo is the ideal company for you if
You are looking for challenges and responsibilities from day 1
You want to contribute to an ambitious adventure
You want to thrive and grow in a high growth environment
How we hire
Step 1: Video call meeting with Malika, the AM Team Lead in North America (30 min)
Step 2: Virtual Case study
Step 2: Speed dating video call with 4-5 member of the team based in North America (90 min)
Key figures
In short
Founding year
2022
Employees
180
Average age
27
Gender
50%
50%
