Account Manager Europe muchbetter.ai
Solution d'entraĂźnement immersif pour Ă©quipes commerciales avec clients IA.
Permanent
Paris
Occasional remote
42K to 50K ⏠a year
> 2 years
5 years of study
You'll be part of
30 employees
Logiciels
Intelligence artificielle / Machine Learning
SaaS / Cloud Services
Average age: 30
Founded in 2023
Chez muchbetter.ai, nous construisons la plateforme dâentraĂźnement et de coaching des Ă©quipes commerciales et de la relation client. Nos utilisateurs progressent en parlant : ils sâentraĂźnent en voix Ă voix avec des clients fictifs incarnĂ©s par lâintelligence artificielle, qui rĂ©agissent, doutent et rĂ©sistent exactement comme dans la vraie vie.
FondĂ©e en 2023 par trois entrepreneurs complĂ©mentaires, lâentreprise rĂ©unit aujourdâhui 30 personnes Ă Paris et a levĂ© des fonds auprĂšs dâEducapital, Antler et Astorya VC.
Plus de 30 grands groupes nous font confiance, parmi lesquels BNP Paribas, AXA, Bouygues Telecom, Schneider Electric et Philips. Plus de 50 000 utilisateurs et 400 000 simulations réalisées à ce jour.
Nous cherchons des personnes qui aiment livrer vite, parler directement aux clients et voir lâimpact de leur travail sur le terrain. Ici, lâintelligence artificielle ne remplace pas les humains : elle les fait progresser.
You'll be working on
Large groups that start with muchbetter in France are now rolling it out to their subsidiaries across Europe, and new European groups are coming to us directly. Weâre looking for an Account Manager Europe to own these accounts, turn pilots into long-term contracts and open new countries.
đŻ What youâll own
Your European portfolio: enterprise accounts and subsidiaries across Europe. Youâre their single point of contact, from group sponsors to local sales and training teams.
Pilots and rollouts, country by country: scoping, journey design with our AI tools (virtual customers, scenarios, evaluation grids, quizzes), launch in the local language.
KPIs: activation, usage, engagement, CSAT and NPS tracked in our dashboards, turned into action plans to convert every pilot into a long-term contract.
Impact: measure muchbetterâs effect on field KPIs (sales, conversion, satisfaction) and present it to local and group leadership.
Expansion: renewals, upsell, and opening new countries and entities within each group, together with Sales.
Voice of the customer: bring back what local markets need (languages, use cases, regulations) to Product and Tech.
â What youâll have delivered after 6 months
Your own European portfolio, run autonomously
Pilots in several countries turned into rollouts
At least one new country or entity opened within an existing group
âš Why join muchbetter
Clients among the largest European listed groups (CAC 40 and beyond), with rollouts to thousands, even tens of thousands of users
Built for European enterprises: 25+ languages, EU hosting, GDPR compliance, ISO 27001
A 30-person team where how you build the European playbook becomes the teamâs way of working
Alan health insurance, 50% of public transport, Swile card, breakfast and snacks, summer and winter offsites, monthly team party
We're looking for
2+ years in account management, customer success, project management or consulting, ideally in B2B SaaS
Experience with enterprise stakeholders across several countries
Analytical mindset: you read a dashboard and turn it into a concrete recommendation
Structured and organised: you run several accounts and countries in parallel
Commercial sense: you spot an expansion opportunity and carry it through with Sales
English C1 minimum (required), plus a second European language: Spanish, German, Polish, Romanian or another Central and Eastern European language
Willing to travel occasionally across Europe for client meetings
â Bonus: French, or experience in training, L&D or field sales
Benefits
How we hire
A short, transparent process in 3 steps, answer within 48 hours:
A first call with Robin, Chief of Staff, and an Account Manager
A business case with Raphaël, co-founder
A meeting with Julien, CEO
